What People are Saying

I rented a unit for my college student. The first three times he went during business hours the office wasn't open and we hadn't received a building access code in any of the confirmation emails. I was finally able to reach the manager at this location by going through the sales option who connected me. All is fixed now, but it was a very frustrating start!

We used this storage unit for about 4 months and in that time I believe it changed companies twice. We have had issues in the past with Extra Space/Life Storage here: rude, unhelpful staff; lack of communication with clients when gates are broken, and issues trying to have movers move our things to our new place. But today I went to close out our unit after being transferred to Storage Post, and I was pleasantly surprised at not only how kind Jessica was, but how extremely helpful she was in getting my unit closed, communicating my finals payments, and letting me out of the gate after my account/key code was shut down from closing my unit! I really hope this place is pivoting with this new group coming in. It wasn’t a bad place to rent besides the pst poor staff.

(Translated by Google) Good space, a standard price, although it is only for the first 4 months, but it is clean, with good security, and the customer service in Spanish is very good, the girl is very very friendly (Original) Buen espacio un precio, standard aunque solo es por los primeros 4 meses, pero esta limpio, con buena seguridad, y la atencion al cliente en Español muy buena la Chica muy muy amable

I had a tragic loss in my family, still running around trying to get things sorted, it would be 30 years next month and im just everywhere, the two young ladies at the front desk were so professional, A very caring and attentive to me as I turned the necessary document, A young lady Denise was awesome!!!!!! I shared my heart with her and just he listening and the advice she gave along with a personal area she went through was Incredible!! if you can clone Denise and send her to all of your location, I guarantee you would have no problem thank you Denise for all that you are. May God continue to bless you richly.

Matthew is polite and funny love him he’s nice and patient to all

Wonderful company! Excellent customer service thanks to Crystal,very polite and very much helpful. I will definitely be returning thanks a ton!

had an amazing experience earlier today seeking information regarding storage for loyola chicago!! awesome staff and excellent help

Jessica is very friendly efficient and prompt customer service is a ten

Extra space storage is awesome. Customer service was great. Maxx is super knowledgeable and professional. Look no further for your storage needs. Great job Maxx I will be recommending you and Extra Space Storage.

Amazing very helpful and nice Clean

christina & jessica were such great help. very nice and patient too!

Nancy was real informing and very helpful.