What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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Best storage company in town. Had it over a year never had a problem and about to get another one
C G
I can't believe I was so stupid to be paying $120 more per month at a storage facility on Carrollton, that was much more rude, dangerous, inconvenient and many more negatives. This River Road facility I just moved to is terrific and such an improvement. The counter lady who helped me complete the final paperwork and move in was simply wonderful, I saved myself over $1400 per year in kind of an impulsive move, but I'm sure glad I did it.
David Band
This is was my first time purchasing a storage unit . The gentleman (Brandon) that assisted me was very helpful with walking me thru the process. Great attribute to the Team!
Kiolga Butler
Brandon was super helpful and friendly just as other reviewers have noted. The unit is clean, secure and convenient.
Julie Davenport
Great customer service. Safe & secure
Melissa Butler
New Orleans, LA. River Road. First rental of storage unit at this company. Prompt, courteous, attentive service given. Shown multiple controlled climate units of different sizes without pressure. Pricing was clearly presented before commitment. Contract documentation (computer shown & signed) was clearly explained page by page. Entrance and Exit from storage location was easier, and access to unit quicker, than my previous storage company. Have no information yet from my temperature and humidity device but the construction of the storage unit itself indicates better climate control than my prior storage unit. Picked this company because it was more convenient to my home location, but would do business with them again based on the initial service.
William H Cook Jr
Good folks to deal with--
Captain Barn
Great customer service. Safe & secure
Melissa Butler
The District Manager was working today, and was very professional and accommodating to my needs. Reviewed the paperwork completely and answered all my questions. Made my visit very personable. Would recommend this facility to other people.
Darlene Mcknight
I work for a company called campus storage and we service 43 universities across the u.s. and this storage facility is one of the cleanest and nicest facilities that we have used so far. Also Brandon the storage specialist has great has great customer service and is very professional I recommend this property for all your storage needs.
terrell carr
Every now and then, one comes across someone whose customer service is way beyond the norm, one who, if I owned a business, I would try to hire immediately. I have several storage units at the River Road location, and Brandon had been one of those people who excel in every aspect of their work. Give that man a raise!! Thanks for all of your help and consideration.
Byron Hammer
Danielle was great. She willingly stayed half an hour late on a Saturday just because I was running behind. She explained in detail things that I ACTUALLY needed to know, and was extremely friendly and helpful, especially when compared to the norm in the Kenner/St. Rose area. I'd do business with the company again simply for her exemplary service.
Jenn Landry