What People are Saying

They have always treated me with respect, and they value my business. They call every month to make sure the payment gets made on time. They are always polite and helpful.

Great prices and very friendly and helpful staff.

Best prices in town and very friendly

New Orleans, LA. River Road. First rental of storage unit at this company. Prompt, courteous, attentive service given. Shown multiple controlled climate units of different sizes without pressure. Pricing was clearly presented before commitment. Contract documentation (computer shown & signed) was clearly explained page by page. Entrance and Exit from storage location was easier, and access to unit quicker, than my previous storage company. Have no information yet from my temperature and humidity device but the construction of the storage unit itself indicates better climate control than my prior storage unit. Picked this company because it was more convenient to my home location, but would do business with them again based on the initial service.

This is the second unit that I have gotten one for my company and one for my personal use, the representatives are always nice price is good and the units are clean.

So far so good. I acquired my unit online. When I went into the rental office the lady at the front desk asked for my patience because she was new to the position. I didn't mind waiting because I arrived 20 minutes before their closing time. She was so kind and concerned that I got what I wanted( I didn't know my unit would be upstairs). She assured me if any unit downstairs would become available that she notify me immediately and I could change. During these times when everything and everyone is trying to get a sense of normalcy, it is comforting to encounter anyone that has a welcoming and doesn't mind putting in extra work attitude.

Great customer service By Danielle

Ms. Maria in the St. Rose Location is one of the most caring and compassionate Lady I have met. With all that was going on she was so understanding and very honest with me and tried to solve all my concerns. And the fact that she listened and did everything in her power correct the issues has me willing to recommend this location to my friends.She is definitely a a rare commodity

I've had a unit at River Road Storage Post since 2008. The service there has always been impeccable -- helpful, competent and kind -- in short, humane -- a rarity these days. I've never had a problem with the unit's security or any kind of infestation by bugs. The facility is kept clean. I highly recommend. I heartily second and third (if that's possible!) the service that Brandon provides and agree that management should give him a raise and understand what an asset he is to the company.

I needed a storage close to my location and spacious enough for my belongings. The staff there was soooo helpful! They made sure I had what I needed to make my time at the storage easy. Mr Brandon spoke very clearly and was extremely patient. I thank him and the maintenance man for their assistance. I would be there again if need be.

Great customer service. Safe & secure

I can't believe I was so stupid to be paying $120 more per month at a storage facility on Carrollton, that was much more rude, dangerous, inconvenient and many more negatives. This River Road facility I just moved to is terrific and such an improvement. The counter lady who helped me complete the final paperwork and move in was simply wonderful, I saved myself over $1400 per year in kind of an impulsive move, but I'm sure glad I did it.