What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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08/31/2024
I'm updating my review because the management reached out to me about the issue and wanted to take responsibility. They have offered a partial refund. They acknowledged there was a disconnect and said they would address it. I appreciated the effort. This place has been a challenge from day 1. I was told it was air conditioned, it was not. When we went to get our stuff, it was covered in mouse feces and roaches. I rented it for 3 months, and I guess the end of the month to them is the 29th and not the end of the month.
C O Voccio
River Rd
New Orleans Louisiana
03/17/2021
Very disappointed
PEGGY JYLES
Tom Drive
Baton Rouge Louisiana
05/15/2018
Everything appears to be good with the storage space. But, the reservation wasn't clear that it was not climate controlled and a $15 admin fee on top of that.
Daniel Morgan
River Rd
New Orleans Louisiana
11/13/2018
Doesn't have climate controlled units
Gina Guttuso
St. Rose
New Orleans Louisiana
11/18/2019
The agent was extremely helpful and friendly service. I applaud the extra action she took to accommodate my needs.
Tuesday Pierce
St. Rose
New Orleans Louisiana
07/24/2023
Fast and easy, no hidden fees
Jarrod Franklin
St. Rose
New Orleans Louisiana
06/15/2018
Revising my review. Initially the things I stored here grew mold and i was told that I would not be compensated for it. However the manager at this location helped me the best he could to help me get some compensation for my belongings. I received less than the value of what was in the unit, but I appreciate them taking responsibility for what happened.
Nikhil Manjunath
River Rd
New Orleans Louisiana
10/30/2017
(Translated by Google) Algood (Original) Algood
Jamel Raymond
River Rd
New Orleans Louisiana
12/02/2019
Easy access, no critters
Amanda “BayouKitty” Weary
Tom Drive
Baton Rouge Louisiana
06/15/2018
Revising my review. Initially the things I stored here grew mold and i was told that I would not be compensated for it. However the manager at this location helped me the best he could to help me get some compensation for my belongings. I received less than the value of what was in the unit, but I appreciate them taking responsibility for what happened.
Nikhil Manjunath
River Rd
New Orleans Louisiana
12/05/2019
Online rental very easy. Reasonable pricing. Only hitch experienced was that the code to get in gate didn't work and had to reprogram.
Tessa Vaccaro
Tom Drive
Baton Rouge Louisiana
08/29/2017
Staff was very friendly, unit was clean. Only downside is that I can only get to my unit during business hours, but I knew that going in! So far so good!!!
Mackenzie Kennedy
Kenner
New Orleans Louisiana