What People are Saying

Good Morning, I wanted to take this time this morning to write a long overdue and well deserved review on this Storage Post here in New Rochelle. Having had several bad experiences with customer service in general I found this to be a worthy post. As I finally decided to come on board and rent a unit I must say that I was surprised by the welcoming hospitality that I received coming in the door, during a quick tour to actually see a few possible units that I may be interested in, as well upon my leaving the store. The woman I met was simply amazing and I can tell was truly genuine about people and her job (meeting the needs of customers). Her name is Zophier. Zophier not only made me be at ease with this decision and transition but she also was able to smoothly multitask and yet not forget the business we had begun. As I finally decided on a unit after seeing a few, Zophier made this sign up as easy as possible for me. Since I have been here everything has been smooth sailing and. Because of this outstanding service I already brought in a friend and will continue to refer people to this branch at the Storage Post of New Rochelle. Thank you Zophier and thank you Storage Post for having such an amazing representative on deck who actually cares. Trust me in today's businesses it is extremely rare. ~ Lawrence

Kennard was very attentive, professional and knowledgable. He not only showed me a couple of prospective units, ince I chose, he explained the billing and started the auto payment process to make it easier.

I currently have a storage unit and needed an additional one. I had the pleasure of being helped by Ashley. It was nice to interact with a female for a change. I would recommend this location to anyone. Thanks Ashley for you customer assistance

This is my first time renting a storage unit and Ozzie the manager made the process so easy !!! He was very straight forward and to the point, he explained everything and answer all questions. I wish there was more people like him ! His so friendly and helpful !! Will definitely recommend friends and family

I would like to thank Zophier and Angie, Storage Post in Pelham for assisting me with my paperwork, setting up a new unit. Thank you, for your humble and professional manner.

Having been with Storage Post for many years previously, I decided to rent from them again. They have great customer service and Luis was also a pleasure to work with. May you keep up the good work.

Very good staff and clean / well maintained place.

The staff is always pleasant, helpful, and professional. The storage facility is always immaculate.

The staff was very curtious and efficient

Friendly transactions and very professional facility, I feel safe with our things there.

Great prices and promotions for your first month

I needed a storage unit in a short time notices. Since I would be moved from one storage to this one. When I arrived to Public Storage, I was treated with such great respect & hospitality. This place is clean and organized. My property before I signed on the dotted line I knew it would be in good hands. Especially after looking around to get greeted by the most friendliest & helpful person to assist me on making my decision to store my items here. Ms. Tanaysha was ABSOLUTELY BEAUTIFUL!!! She was awesome in helping me get set up quickly. I felt that my supplies woul be safe, dry, secure & plenty of space in my storage unit. Plus, she advise me if I ever have a question about the unit, billing or my lease don't hesitate to come and speak with her or any of the other employees. I would highly recommend public storage & for Tanaysha to assist you, to anyone & everyone in need of a short or long-term storage. The location is great & it’s easily accessible.