What People are Saying

Very secured and clean. Oh yeah did I say Secured!

Very secured and clean. Oh yeah did I say Secured!

Clean great staff great rooms

Price to high

Price to high

clean

clean

This review is late! I've had a locker at Storage Post Jersey City for 2 years. The day I went to register for it, it was at closing and the door was locked. Victoria was still in the office. She got up to answer the door and when I told her what I wanted, but I could come back, she let me in. She took me around the facility, we did the paperwork and it was done. I didn't have to come back, she took time out of starting her weekend and was very pleasant about it. I'm sorry it took so long for me to thank her. The facility itself is excellent. Clean, well lit, secure, perfect. Notices of service changes are posted regularly so you always know when you can or cannot get to your locker. There are carts usually in the lobby, but on occasion you have to find one, but generally always have one available. The only reason I give it only 4 stars is I'd like the hours to be a little longer, but it's not killer.

This review is late! I've had a locker at Storage Post Jersey City for 2 years. The day I went to register for it, it was at closing and the door was locked. Victoria was still in the office. She got up to answer the door and when I told her what I wanted, but I could come back, she let me in. She took me around the facility, we did the paperwork and it was done. I didn't have to come back, she took time out of starting her weekend and was very pleasant about it. I'm sorry it took so long for me to thank her. The facility itself is excellent. Clean, well lit, secure, perfect. Notices of service changes are posted regularly so you always know when you can or cannot get to your locker. There are carts usually in the lobby, but on occasion you have to find one, but generally always have one available. The only reason I give it only 4 stars is I'd like the hours to be a little longer, but it's not killer.

This is a very easy place to rent. The staff is extremely helpful and patient. Prices are reasonable and though I was worried about the location the in-out is easy. Very satisfied with the experience. I do wish that it would be a BIT cleaner - but just a bit and it would be PERFECT.

They give zero leeway the same day payment is due if you don't pay by tge end of the day they're already locking you out and tacking on late fees. They also have these people that come in with tractor trailers that block up everything. There's been numerous times I couldn't get out the facility because there we're people unloading appliances and just putting them any and everywhere blocking the way to exit. I call the office to let them know and nothing gets done. It's a constant problem in the Perth Amboy facility.

The working from home customer service needs to be canceled. The few females I've talked to were very nasty and rude. One female you could damn near here her rolling around in her bed, her name started with an R. I think she said Rayann. She was being a smart ass, real attitudy like she had a problem with me asking questions. She wouldn't have dared been rude like that to me in person. On the other had I spoke to a gentleman by the name of Eric as well, I spoke to him over the phone a few times and he was always helpful, never sounding like he's under the covers in the bed, and he was never rude once. If ever I need to speak to customer service again, I hope the guy Eric answers the call. He knows how to work from home doing customer service. Thank you Eric your customer relations skills are a 10. Everytime someone gives a not so great review, they always respond back saying we have no record of you being a customer. But you got a record of accepting my money for the past five years. This company needs better customer service amongst other things.