What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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01/14/2020
Came in today to transfer my unit to a smaller one and Dionna & Lizzette we’re very helpful and informative.
Dorsett Aka
Mott Haven
Bronx New York
03/14/2020
Liz was very professional I had a company a friend to there storage Liz was friendly an comfortable
Luvone Wilson
Mott Haven
Bronx New York
09/20/2022
FIVE STARS for inciting PSYCHOTRAUMA!! Being locked inside (chains and padlocks) this storage facility during access hours beyond office hours when wheelchair bound having made an accessible entry has been a harrowing experience for me and I will rate my experience as first class customer service - WHAT NOT TO DO! Much thanks to the FDNY Engine 83/Ladder 29 Firemen who responded and rescued us!
florence bowen
Mott Haven
Bronx New York
03/22/2025
Courteous, prompt and professional service.
Rita Courtney
Mott Haven
Bronx New York
01/18/2018
Leslie and Leydi were extremely customer service friendly. You must find more people like them. Best experience I've had at a Storage place.
Tanya Jameson
University Heights
Bronx New York
03/12/2018
I thought this would be a dark and scary location! I must change my mind! The staff here is bilingual, really friendly and the manager Jose made feel really comfortable about my choices and was a true gentleman! I must Thank you for letting me use your bathroom and for the extra carts! My move in was super fast! The place was pretty clean for a windy day and parking was available easily. Will be telling all my girlfriends when its time to do spring cleaning!!!
Yuderka Tejada-Cruz
University Heights
Bronx New York
08/08/2018
This review is of the District manager. Alex did what the manager of the Fordham location failed to do :He listened! He understood the miscommunication that had taken place and resolved my situation . Thank you for understanding and keeping a loyal customer.
Jasmine Rodriguez
University Heights
Bronx New York
11/05/2018
By far the best storage place ever, great staff , my favorite staff is Gloria. They helped us with everything made us feel so comfortable makes it so worth our monthly payments .
Dior Madre
University Heights
Bronx New York
02/20/2019
Wow I was really impressed great customer service 24 access with 24 security A1 recommend to all
Lena G.
University Heights
Bronx New York
02/27/2020
What makes a place for me is the people. The team is very helpful and professional. They did the best they can to help with all of our needs. The Building looks clean and well maintained.
Revital Shoua
University Heights
Bronx New York
07/03/2025
I have no words to describe my gratitude for the Bronx Storage Post. During a really trying period in my life, they have been my savior. To make sure my possessions were securely kept and within easy reach, their employees went above and beyond.
Wendy Mitchell
University Heights
Bronx New York
12/29/2017
Wow! Great Service! Staff is very friendly and go out of there way to help! I had surgery on my bad leg and spanish guy helped get us carts and patiently showed me how to use my accesss code in the elevators. My storage unit’s lock was faulty and it was so cold today. i bothered him again and he gladly also helped me fix it!! Wish more people were like this!
Amina Gladden
Melrose
Bronx New York