What People are Saying

Once one learns about how things work it's very easy and convenient to have storage in this facility.

Nice structure

What can I say, its storage not a 5 star motel.

Customer service is awesome, your p.m. assistant Lesley has great customer service. You close at 8 p.m...

I'm giving this place four stars because it's so darn creepy and yet so awesome. It might be by a metal scrap yard, down a dead end street, across the tracks from the metro north, and generally shady (abandoned delivery trucks, also saw a random clown service), but storage here is half of what you pay at Manhattan mini and they have the most flexible access hours.

Good services.

It was easy to move in and customer service was very helpful and provided information on how to proceed with the process

The move in experience was great Stacy was extremely pleasant. The only problem is that they advertise 5x5x4 but with pipe going straight through the unit it makes it much smaller because you can not use space on top. Stacy showed me other units and it was all good.

UPDATE AUG: Management reached out via e-mail around three months later to inform me that they noted my review and have addressed the issue -- and indeed, on several visits recently it's been nice and quiet so I will have to say that the folks in charge here are obviously on top of things! UPDATE: Downgrading to ZERO STARS due to loud rap/hip-hop GARBAGE blasting through the public address system...kid on duty claimed it was Management's instructions; yeah, right -- boy even claimed it's always been that way, and came up with some nonsense about how their speakers were broken (huh???)...yep, the kid can't even get his own story straight! I'll contact management and see if they really thought this is a good idea...nothing like sorting through your belongings and being tortured by mindless noise!! ORIGINAL REVIEW: Pretty good overall -- but wow are these guys quick as day traders getting money from your account! I mean I goofed up with payment once and so was delinquent (for more than their two/three-day grace period, incidentally) but as soon as I'd put money in my account on file with them they took it out -- like I said, fast as (Early Aughts, when internet speeds hadn't yet been equalized for everyone by the exchanges) day traders!!

What can I say, its storage not a 5 star motel.

Customer service is awesome, your p.m. assistant Lesley has great customer service. You close at 8 p.m...

I'm giving this place four stars because it's so darn creepy and yet so awesome. It might be by a metal scrap yard, down a dead end street, across the tracks from the metro north, and generally shady (abandoned delivery trucks, also saw a random clown service), but storage here is half of what you pay at Manhattan mini and they have the most flexible access hours.