What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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07/16/2018
Customer service was on point!! We got our storage quickly and it was just the right size.
Jenee Russell
Melrose
Bronx New York
11/09/2019
My partner and I had rent units at Brook we have nothing to complain Angie and the new manager Gloria amazing customer service and great rates. Recommended 100%
Ibrahim Sagne
Melrose
Bronx New York
11/14/2019
Ace and Gloria. and Alex are amazing. Great customer service. P.s. They caught the thief -another customer -last year and he has 6 years in jail. Good work!!! Great security and perfect customer service.
Mary kai
Melrose
Bronx New York
11/17/2021
Economic and accessible.
Yuly Toledo
Melrose
Bronx New York
09/28/2024
The location is convenient but what stood out for me was the enthusiasm and the care I received.. all the staff are helpful anx friendly but firm and professional about the policies. Awesome team.
Al yus
Melrose
Bronx New York
09/30/2017
MARIE, the rep who helped me decide on the room went above and beyond to ensure that I chose the right room for my circumstance. She exhibited patience when answering all of my questions, and there were many! Excellent customer service!!! She's a true asset to the company.
Johanny Gonzalez
East Tremont
Bronx New York
12/28/2017
I been a employee at this location for about 2 years. And I can say it's a great place to be employed. The best part is my customers, they keep me on my toes and always look forward to coming to work and embracing every opportunity to delight our customers with exceptional customer service.
Takasha Ross
East Tremont
Bronx New York
03/04/2018
The Process Was Fast & Easy.Very Satisfied With The Customer Service.The Location Is Very Clean & Organized.No Complaint Here.I would Recommend. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
VampLvr 1783
East Tremont
Bronx New York
04/16/2018
Great place for the third time
Rachel Huggins
East Tremont
Bronx New York
12/03/2018
Takasha is very sweet, helpful as wel .l..m as funny and informative
Peakey
East Tremont
Bronx New York
01/13/2020
Leslie helped us so much! He even worked hard to get us a discount. This experience was amazing. I would definitely recommend this storage space. This experience was lovely, simple and just hands down amazing.
Kris Negron
East Tremont
Bronx New York
01/31/2020
Leslie was good customer service thebest thank you I will be renting again
Mario Martinez
East Tremont
Bronx New York