What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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12/07/2017
Clean facilities, but needs better elevators. Process also seem high.
Dave Garwacke
Cypress Hills
Brooklyn New York
03/09/2021
Fast and convenient
Ebony Chisholm
Cypress Hills
Brooklyn New York
02/06/2023
It's great ,the environment is great to, but on top of the some storage units the barrier can be cut with bolt cutters...I think that is too thin but you can see for yourself.
Stephen Francois
Cypress Hills
Brooklyn New York
03/17/2022
Prices going up.
David Walters
Cypress Hills
Brooklyn New York
06/21/2017
Really good when I signed up, but a definite degradation on the level of service. Recent weekend visit wasn't unpleasant, but definitely got disinterested, lackadaisical staffer.
Andrew Wilson
Cypress Hills
Brooklyn New York
04/21/2021
the staff was very pleasant and helpful. I appreciate that. The reason for the 3 stars is because. As soon as I opened locker I saw mouse droppings all over the container. I decided I wouldn't leave clothes bc I couldn't chance anything getting ruined. So as much as the staff was great I'm very upset about the dirty container and may just decide to leave my stuff elsewhere. I refuse to put my clothes I to that container and that defeats my purpose for having storage in the first place... Not expecting use dropping on the 4th container from the top... either way. Can't Won't leave clothing there.
peggy luque
Cypress Hills
Brooklyn New York