What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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05/11/2021
Out of the way storage space four stars because the freight elevator still requires an assist from the attendant
Deaths Head
East Village
Manhattan New York
05/30/2022
Friendly and helpful staff. Moving carts including one for mattresses. Sheltered loading/unloading bays. Units are clean and dry.
Barry Gleason
East Village
Manhattan New York
07/10/2021
Rates are good though the service elevator is a bit on the slow side
George Marquez
East Village
Manhattan New York
05/06/2023
I went to pay my bill
Patricia Marquez
East Village
Manhattan New York
03/17/2025
I haven't put my things in yet all I do know is the owner was very very kind and very helpful and the place is clean and I like the structure. I never used a storage before but in search before I found this one I went to places I didn't thing my things would be safe at here this place great very kind workers and they work with you
Journie Mor
East Village
Manhattan New York
10/21/2021
this place is like a little shop of horror. i see patrons hanging out in the hallways. i only use them BC i need them!
Robert Morales
East Village
Manhattan New York
06/26/2023
So so
Baran Kaplan
East Village
Manhattan New York
04/20/2018
Love you but I got to go.
Sandra Rivera
East Village
Manhattan New York
04/27/2018
Good storage facility
Eromosele Ebosele
East Village
Manhattan New York
08/14/2022
On the negative side, no one was in the office the day I arrived, so I wasted a lot of time waiting for a response. My locker is also on the sixth floor and around some tight corners, so the logistics were challenging. On a positive note, the people who did finally help me were great - very courteous and professional.
Bruce Morton
East Village
Manhattan New York
07/13/2026
I entered the storage and there was only one person running around. The storage lacks staff workers and need extra help with daily customers walking in and out. Only one staff in the front is not enough help. They have only one person running around doing his best but you can see around he needs help. This storage should have a security guard so personal belongings won't be stolen or broken into as I saw if the doors stay open anyone can walk right in behind you, that's dangerous. Please hire ?? ?? for all safety reasons for all employees and services.
Joann Oquendo
East Village
Manhattan New York
12/31/2024
Super Nice Facility. Stan Explains Everything. Was a mandatory $11/month protection fee which increases the monthly rental. Closes early. Overall, worth it. I'm happy to be with nice customers, staff and clean like new storage facility. 2025 2026: Stan yelled at me in front of a customer for asking a question. This place sure knows how to take your smile away. And someone pissed by my unit. See photo. And the thingy is missing two (2) Safety Chains. See photos (2) Can you ADD BARS? More Secure :) Maintenance went downhill like staff.
Maverick
East Village
Manhattan New York