What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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12/15/2025
very efficeint and clean..Ruth was fabulous help setting it up
Dan Levinson
Upper West Side
Manhattan New York
06/17/2026
The team was excellent. A+.
Christopher Wofford
Upper West Side
Manhattan New York
02/25/2026
Wonderful service! The Manager and the staff are eager to help. They are polite and patient with the clients.
Menorah Winston
Upper West Side
Manhattan New York
02/26/2026
Shaday who is the representative is sensational and the gentlemen handling the freight elevator are great!
Sandra Ramirez
Upper West Side
Manhattan New York
07/12/2026
Literally so great. Helped me out when I needed it. Shoutout Riley on the phone and Alberto, Derick, and Jamal from the physical in person unit on check in, Shaddae on checkout. You’re the coolest people in the world!
Ben Carter
Upper West Side
Manhattan New York
08/21/2024
Been here since 1910. There doing something right!
NYC Guide
Upper West Side
Manhattan New York
11/02/2024
Good storage company.
Lisa Allen
Upper West Side
Manhattan New York
01/17/2015
I have a very good opinion of Sofia Storage. The staff is very helpful and friendly and I haven't had any difficulty at all with dropping boxes off and Ron and Francis have always been very friendly and helpful moving them. The facility is clean and I have stored with them now for over a year!
Marsha Mason
Upper West Side
Manhattan New York
02/23/2021
(Translated by Google) Good place (Original) Buen lugar
Tomislav Klinar reyes
Upper West Side
Manhattan New York
03/24/2026
Yes l need to see the elevator arrows, l got lost how-to get back out, that cramped feeling way to close.
Marcia Whitehall
Upper West Side
Manhattan New York
07/04/2026
you lost my payment information, which i gave you at closing. I received a late payment notice, and you did not provide me with enough information to refile my credit card.
Margo Magid
Upper West Side
Manhattan New York
04/21/2018
Would be great if they cleaned and fixed things up a bit more
Ethan Freckles
Upper West Side
Manhattan New York