What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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07/22/2018
I am very impressed with the service I received in renting s storage unit this past weekend. From the call representative, Eric, to the Ridgewood manager, Carlos, I was able to reserve a unit on Thursday and move-in on Saturday without any issues. I was concerned after reading comments about unsatisfactory customer service. I wanted to give them a try due to the close proximity to my apartment, longer access hours, and the clean external appearance. Carlos was very helpful in processing my account; guiding me to my storage unit to assess the size; and showing the best route to the loading dock. I’m very pleased with my move-in storage day experience and the management at the facility.
Wp Lloyd
Ridgewood
Queens New York
10/24/2018
I been here for almost 6 month at the Ridgewood location And I always deal with Jessica Santos She's a perfect worker
Ali Wehbe
Ridgewood
Queens New York
11/16/2019
Great place to store things short or long term
Vanessa Iturralde
Ridgewood
Queens New York
01/27/2021
Clean place and helpful staff
Robert Wadolowski
Ridgewood
Queens New York
03/23/2022
Great location and service
Armando Rodriguez (Mobile Express USA)
Ridgewood
Queens New York
11/23/2015
This place is clean, good customer service. No hassle. Good facility
Jose Henriquez
Ozone Park
Queens New York
09/05/2018
Excellent condition
randolph donaldson
Ozone Park
Queens New York
03/23/2023
I was a little hesitant about renting a storage unit at first, but this place has totally exceeded my expectations.
Crystal Gray
Ozone Park
Queens New York
08/28/2016
Clean organized.. loved the carts
Aleem Abdool
Long Island City
Queens New York
12/22/2017
Mint clean great lighting
Robert Kuhns
Long Island City
Queens New York
09/09/2018
Customer service was outstanding! Made the process a breeze. Very helpful. Thank you
Jamie Babbit
Long Island City
Queens New York
12/27/2019
This was updated to 5 stars since the problem was resolved. Mohammad called personally to resolve the problem . This is good attention to a problem and good service. I am extremely unhappy with the move from Chelsea to LIC. Louis of Prime Moving facilitated this move. He promised to call when the truck would reach LIC he never called or returned my phone calls. I wanted to supervise the way my things would be arranged in this new unit since I wanted certain educational materials in the front where I could reach them.Since Louis never called I have no idea how my things were placed. I am slightly handicapped and am not physically capable of taking everything out of the unit and rearranging it the way I want. I am very upset and disappointed in the way this move was handled. I don't even know the number of the new unit. In addition I was promised the first month would be free. So far have paid for the unit twice. I WOULD LIKE TO UPDATE THIS POST: MOHAMMAD FROM STORAGE POST CALLED ME TO OFFER AN APOLOGY . HE ALSO OFFERED TO HAVE SOMEONE HELP ME REARRANGE MY THINGS IN THE UNIT. HE GAVE ME HIS CELL NUMBER TO CALL IF THERE WAS A PROBLEM. THEREFORE I AM UPDATING MY REVIEW TO 5 STARS. FOR HIS ATTENTION TO THIS PROBLEM.
M Diamond
Long Island City
Queens New York