What People are Saying

LaDell or Dell was very professional and helpful as well. Walk me thru every step of the way. Thank you

I travel often and keep my business files at this storage facility, it is right off the LIE and has a very friendly manager. The store is going through some sort of renovation, and is very well lit and looks brand new on the inside. Still not finsihed yet; seems the level of customer service has increased. Is that a change in company philosohpy? The company has another store in Brooklyn that looks newer bit it is too far away..

Reinaldo was amazing! He's extremely helpful, courteous and wonderful to work with. He took the time to show me several units and explain the process of renting. He didn't rush me and answered all my questions. Opening up a new storage unit took no time at all and was an easy & seamless experience. I'd definitely recommend Storage Post (and Reinaldo)!!

The folks at Storage Post were very helpful. Everything went smoothly and we got loaded in without a hitch! Thanks!

Friendly, smart and cooperative staff! Clean and comfortable facility!

My storage unit in Manhattan was moved to this location after the company was acquired by Storage Post. I wasn’t sure what to expect but I’ve been happy with the service and amenities. Everyone I met - including Carlos, the manager, was friendly and extremely helpful. I had trouble bringing in something from the parking lot and someone I didn’t know (I didn’t know he worked at Storage Post at the time) got out of his car to assist. I needed a new lock and the manager gave me a loaner. Also, the facilities are nice and clean ... with 24-hour access.

Was the best part of my move. Made things incredibly simple. Great facility and friendly staff.

Shaday was super helpful and nice definitely deserves a raise

They're fast and straight forward. Great customer service. Highly recommend :)

Staff was very helpful knowledgeable courteous friendly and eager to help they helped put my mind at ease about the safety and well-being of my stuff that I was storing . Thanks to all there for your help

I am very impressed with the service I received in renting s storage unit this past weekend. From the call representative, Eric, to the Ridgewood manager, Carlos, I was able to reserve a unit on Thursday and move-in on Saturday without any issues. I was concerned after reading comments about unsatisfactory customer service. I wanted to give them a try due to the close proximity to my apartment, longer access hours, and the clean external appearance. Carlos was very helpful in processing my account; guiding me to my storage unit to assess the size; and showing the best route to the loading dock. I’m very pleased with my move-in storage day experience and the management at the facility.

I been here for almost 6 month at the Ridgewood location And I always deal with Jessica Santos She's a perfect worker