What People are Saying

The Manager and the lady there were Super Professional!

First and foremost I want to say the property was beyond clean! My husband and I went into the property looking for storage, not having any idea on how the whole process works, and thanks to a Ms. Ashley all of our doubts slowly melted as the process went along. One thing about us, we are BIG on customer service, that is a big factor when determining where we bring our business ! Her warming smile and aura sold us. We had a lot of questions, which she answered spot on, with out hesitation, she didn’t miss a beat. I could tell she was very knowledgeable on storage, and how to store our items, which put us to ease, because this is where we would be storing our personal belongings! After securing the unit, we went down to the office to sign our paperwork! First thing she did was show us the many different options when it came to protecting our items. She took her time and listened to us about what things were most important to us, and she showed us different items that would protect our things while they were in storage. As we went over the lease, she was very patient in explaining the sections, not making us feel like we were being forced to sign a contract. She really put us to ease with explaining to us that storage post was month to month . As we were leaving she stressed that we could always give her a call if we needed help or had any questions with anything. I just want to say we will be having a long term stay, and we will definitely be recommending this storage to all my friends and family .

Customer service was professional respectful and very helpful in what space was best for me. Thanks Adrienne I appreciate your help.

I absolutely am very happy I chose this storage facility to put my belongings in. Not only is it very clean. The gentleman behind the counter in New Rochelle is absolutely amazing. He was very polite and friendly. He also was a tremendous help to me. I am handicap and he helped me push my cart. I am also very deadly afraid of elevators and the gentleman escorted me to my unit on the fourth floor. I forgot he’s name but I think it was Vector. He deserves a raise. Happy customer here. Will recommend it to everyone. Thank You.

The staff is very helpful

Amazing help by Tanaysha. Thank you

Luis provided excellent service. He made everything easy to understand.

I am very Thankful for Excellent Customer Service from Ashley. She was extremely helpful and knowledgeable during my visit there. Thankful for her assistance in choosing the best Storage Unit for me. My mom passed and I had to move her apartment furniture Out At short notice. This being difficult do but after speaking to this beautiful young lady. Everything came together!!! Satisfied Customer JHernandez

Your manager lavona is the best. I am an actor and I am working on a show on nbc and we have the next 3 days off, I decided since I need storage I’ll just come check it out and not make any decisions until I’ve seen it all. In my mind I was going to quote around at all storages before Ive made a final decision to choose a place to store. Lavona sold me right away. Very good with making me feel comfortable and she kept me laughing. She showed me around to 3 units until I got the one. Lavona is the best. She’s very helpful, patient,And friendly !! She knows what she doing and how to win customers in.

Beautiful service

Leslie was great, nice and efficient

I moved into a unit with my daughters at Fordham yesterday. Good Pricing and Great service. The manager Mr. Salcedo and Lady were great! Place looked very clean and The bathroom looked better than my own at home! They were friendly and bilingual too! It got busy at one point but handled it nicely and they still made it go by fast and easy for me. They gave us all info we needed and helped us get the unit we really wanted! ! I wish I can give 6 stars!