What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

Please select community first.
12/26/2016
I was greeted by a very a young man named Armando, he was very polite and informative. He took his time explaining the whole process and even took me in a tour to see the sizes. The units are very clean
Martha Badillo
Melrose
Bronx New York
01/31/2018
Went in today for the first time and Carlos who was at the front desk was very helpful! Not only did we have a great conversation but he made the process easy, comfortable and friendly! He showed me my unit, got me a cart, gave me all the info I needed and sent me on my way! Was in an out quickly and I left with a smile. Definitely would recommend this place,if not for the storage space, for the great staff experience!
Adriana Figueroa
Ridgewood
Queens New York
05/02/2018
I have the pleasure of renting at this facility and am truly impressed with the customer service that I've received to date. Jessica has gone above and beyond to help me find the right storage units (I was on a time crunch and needed a few units ASAP). Since then, I've recommended everyone in my family to store their things at this particular location. The facility is huge and has a loading dock in the back. Access is spot on at 6AM, which was amazing during my move. I'm not sure what else you can ask for in a storage facility. Clean units, amazing customer service, and easily accessible in the early morning and late evenings. Hope this review helps you with your choice of storage facilities in the East Williamsburg, Ridgewood, Glendale areas. P.S. If you refer a friend, there's a $50 credit in it for you.
Cee N
Ridgewood
Queens New York
09/12/2018
The service provided eas excellent by Franny and Karla when I rented my unit #4181 The staff went above and beyond to give me the best promotion.
polito pagan
Melrose
Bronx New York
08/06/2018
Helpful staff and easy move-in!
Julia Grinberg
Ridgewood
Queens New York
11/14/2019
Ace and Gloria. and Alex are amazing. Great customer service. P.s. They caught the thief -another customer -last year and he has 6 years in jail. Good work!!! Great security and perfect customer service.
Mary kai
Melrose
Bronx New York
02/12/2019
Very clean facility, always parking space available, plenty of carts for transporting your things to and from your storage unit.
Jessica
Ridgewood
Queens New York
01/25/2020
Ashley and Gloria are the best! Fast service I was in and out!!
grenville provet
Melrose
Bronx New York
11/16/2019
Great place to store things short or long term
Vanessa Iturralde
Ridgewood
Queens New York
02/15/2022
Great experience customer service leslie is very professional
William Tolson
Melrose
Bronx New York
02/15/2022
Storage in Brooklyn when you need it!
Dylan Murphy
Ridgewood
Queens New York
02/22/2025
Tyrone i really appreciate his service
Omar Farouk
Melrose
Bronx New York