What People are Saying

1st experience with a storage facility. Ashley was great! Was able to look up everything on their website prior to 1st visit.

Edited: 01.07.24 Nice, new, clean facility with friendly and helpful staff. So why one star? Their website said that they accommodate 24 hour access requests, and that was the reason why I chose this location. After signing up, I requested that we initiate the process for 24 hour access, and at first I was told to write an email on my company letterhead and I’ll likely get approved…an hour later I get a call from the rep, and they stated that “management (suddenly) changed their policy”. It’s a bit disappointing that I cannot receive the service I was expecting, as I have a business that requires short notice travel…if I get a call at 10pm asking me to take a flight the next morning at 6am, then I will have no access to my gear, which means I’ll need to turn down work. The staff is still a highlight, though. UPDATE: Management reached out to me and gave me an opportunity to explain my situation, and they worked with me to accommodate my needs. I honestly wasn’t expecting to get anything out of my previous review, so it came as a surprise to me when management contacted me and offered me a solution. The customer service at this facility is absolutely amazing, and I cannot be any more grateful.

(Translated by Google) This place is the best I was comparing prices and the first month they charged me 8 dollars for being a promotion, the guy who helped me when I arrived I don't remember his name but he explained everything to me, he answered my questions, he was very kind and took me to the apartment to see my storage. He helped me find my password to enter and explained how to use it. He had all the patience. It's the first time I've rented and everything was new for me. Thank you very much. (Original) Este lugar es el mejor estube comparando precios y el primer mes me cobraron 8 dolares por ser promocion el muchacho que me atendio cuando llege no recuerdo su nombre pero me explico todo contesto mis preguntas fue muy amable y me llevo al piso a ver mi storage me ayudo a acer my clave para entrar y me explico como usarla tubo toda la paciencia es la primera vez que rento y todo era nuevo para mi muchas gracias

It was very helpful thank you for your help

Tanaysha was very sweet and helpful

STORAGE POST 620 Richmond terrace Staten Island NY 10301. This is a best place to store your things and is a great environment inside and outside and the ladies whom attended to me called Anna, she is friendly and helpful. I so much loved this place with the parking space and the equipment to help move things from your vehicle to storage. They have all kind of storage depending on what you want and the lady Anna will help out.

Nice storage place very clean helpful people that work there

Everybody was helpful

I came in yesterday to move into a second unit with storage post, lavona showed me around and she wowed me with her great personality! I called after I left took the unit right away and today I had some movers help me move in. We were done less than an hour! She continued to offer me a smile and great customer service as she walked around the building to take care of what she needed to do and she was so nice to my movers. She really is a great example of what customer service looks like and what most people like myself appreciate and value when we’re in business with a company. Great job lavona !

I dnt move yet working on before July but soon Alex help me thk u

Excelente Servicio! This place was nice but was always dirty and staff was kind of rude. Lately there have been some nice changes. The building is clean, smells good and finally we can get parking. Also I see new staff who is very friendly y hablan en espanol! Jose gave us a tour, showed us several units and got us in and out in less than 30 minutes! I will recommend to my friends and family for sure!

Great service. Nice customer service!