What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

Please select community first.
03/25/2021
Clean and always can get in
Tina Packer
Rockville Centre
Long Island New York
11/06/2017
My favorite bill to pay! The nicest facility & people. Immaculate!!!
Eco Belvedere I
Ridgewood
Queens New York
04/08/2018
Carlos is fantastic. And Lori at the call center who made my reservation was also very kind and helpful. Clean facility, nice employees, good carts, the lock was only $9. Definitely recommended.
Paul Dunker
Ridgewood
Queens New York
07/16/2018
Customer service was on point!! We got our storage quickly and it was just the right size.
Jenee Russell
Melrose
Bronx New York
07/23/2018
Jessica is awesome person... she is very helpful!! ! It’s really appreciated!!
Michael Bakheet
Ridgewood
Queens New York
11/09/2019
My partner and I had rent units at Brook we have nothing to complain Angie and the new manager Gloria amazing customer service and great rates. Recommended 100%
Ibrahim Sagne
Melrose
Bronx New York
12/01/2018
Jessica has been a pleasure to work with. Friendly customer service and has gone above and beyond in helping us. Facility is clean and very convenient.
cn b
Ridgewood
Queens New York
11/14/2019
Ace and Gloria. and Alex are amazing. Great customer service. P.s. They caught the thief -another customer -last year and he has 6 years in jail. Good work!!! Great security and perfect customer service.
Mary kai
Melrose
Bronx New York
02/11/2020
Great facility/24 hours access and more importantly- Excellent Staff from Jessica to Julie :) . always attentive and friendly to help & with advises. 5 Stars across the board- KB TECH
john gong
Ridgewood
Queens New York
11/17/2021
Economic and accessible.
Yuly Toledo
Melrose
Bronx New York
04/05/2021
Big area for loading, big and convenient storage
Dario Edid
Ridgewood
Queens New York
09/28/2024
The location is convenient but what stood out for me was the enthusiasm and the care I received.. all the staff are helpful anx friendly but firm and professional about the policies. Awesome team.
Al yus
Melrose
Bronx New York