What People are Saying

Update. This has been resolved. Thanks so much for helping me out. Victor was so very helpful! Moral of the story: people get busy and sometimes help is a little slow to arrive. If you are persistent, you’ll eventually find the right person. Victor is an asset at the Storage Post location in New Rochelle. I hope he’s appreciated by the company as much as I appreciate him! Damage due to falling ceiling. No help! Need to update my review. I've been a customer for 5 years and have ways enjoyed Storage Post. However, I have damage to one of the rooms and it's getting progressively worse. I've mentioned it to the staff several times. I'll try to upload some of the pictures shortly.

Fast and easy excellent service

Tanaysha was so helpful with me finding a storage space

Very professional. His assistance made the experience even tremendously smooth. Thank you so much Tyrone!

(Translated by Google) Mr. Delano. Their customer service is excellent, professional, respectful, informative, was able to answer all my questions immediately, very important transparent when using credit card information. My husband does not speak English, Mr. Delano told him to be concerned that he spoke a little Spanish. It made him feel comfortable. (Original) Mr. Delano. Su servicio al cliente es excelente, profesional, repetuoso, informativo, supo contestar todas mis preguntas al momento, muy importante transparente al utilizar la información de la tarjeta de crédito. Mi esposo no maneja el idioma inglés, el Sr. Delano le expreso que se preocupara que hablaba un poco de español. Hizo que el se sintiera comodo.

My experience with Storage Post has been really good. I am satisfied with this facility. I would recommend this facility to anyone I know.

Good great customer service help me rent a unit today 05/15/2025 go there ask for Tyrone

Staff made the entire process extremely convenient and fast. I viewed my unit and was given access in less than 30 minutes.

Great space! Clean facility and helpful staff. I would definitely use Storage Post again in the future. If you are looking a storage space in the Bronx or Upper Manhattan definitely look here.

Lavona is amazing !!! I reserved a unit on the phone with Portia, and ended up choosing one that best fits my needs. I changed the size of the unit I wanted to rent and I am extremely happy with my choice. She is very Friendly !

Excellent service from Agustin and Randi

I came in yesterday to move into a second unit with storage post, lavona showed me around and she wowed me with her great personality! I called after I left took the unit right away and today I had some movers help me move in. We were done less than an hour! She continued to offer me a smile and great customer service as she walked around the building to take care of what she needed to do and she was so nice to my movers. She really is a great example of what customer service looks like and what most people like myself appreciate and value when we’re in business with a company. Great job lavona !