What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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09/19/2017
just wanted to say how very professional and courteous the branch manager Kevin has been!!It is rare to find someone who truly cares for their customer base.I might add, the area manager Alex has also been extremely helpful with answering any and all questions..WISH WE HAD MORE TO STORE THERE!! I HIGHLY RECCOMMEND THIS LOCATION
Jack Vinson
Mott Haven
Bronx New York
10/15/2018
Amazing customer service ! I most say Jorge is very polite and was able to answer all my questions seeing that this is my very first time going through this storage process .Randy also made me feel secure storing my furniture with storage post & I think I made a great decision .
Isabella reid
Mott Haven
Bronx New York
03/19/2021
Leslie was very helpful storage was clean thank you
Sy Luv
East Tremont
Bronx New York
10/04/2023
Anadina gave the best customer service and was very sweet. Im happy to know that she is in the office to help at any time.
Conrad Robinson
East Tremont
Bronx New York
10/31/2019
Gloria is the best , excellent service in & out . ??
Ashley Antonetti
Mott Haven
Bronx New York
10/02/2025
Very friendly and made me feel comfortable the place is very clean and the ladies were very helpful thank you so much ladies
Maria Nadal
East Tremont
Bronx New York
01/03/2020
Want to say thank you to Lizzette for always being so kind and helpful
norma Camacho
Mott Haven
Bronx New York
07/24/2020
Clean and nice staff
Frankie singh
East Village
Manhattan New York
02/07/2020
Lizzette was a wonderful person , very polite and charming .
Nelson Caban
Mott Haven
Bronx New York
02/12/2023
Your reps were great. Easy experience.
deidre wolpert
East Village
Manhattan New York
07/09/2021
I was amazed with the service and not only how the representative got me what I needed for a reasonable price after a huge disappointment with uhaul thank you for y’all service and great costumer service
Maria MH
Mott Haven
Bronx New York
12/14/2024
The staff at the east village site are humble and professional. The elevators a little slow but other than that they get a thumbs up from. Thank you guys
Taisha Romero
East Village
Manhattan New York