What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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5.00 Stars
I've been using Storage Post for a while now, and I'm always impressed with the level of customer service I receive. The staff is knowledgeable, friendly, and always willing to go the extra mile to make sure I'm satisfied with my storage experience.
Sophie Duncan
5.00 Stars
Really great people. They set me up with a better space than I ever imagined that just came available the day I showed up. No hassle and really great customer service pros. I made the right choice for sure.
George Goodridge
5.00 Stars
on time, efficient and pleasant to work with.
Andrea Belag
5.00 Stars
It was easy and fast. I called and 1 hour later I was putting all my stuff in a storage. Thank you!
Laura Riaza Pulido
5.00 Stars
Christine, Matt, Phil & Jessica are absolutely AMAZING! Their customer service is EXCEPTIONAL. They each go above and beyond to ensure that their customers feel valued. Garden City has an amazing team! Thank you for always being so awesome!
LS Nobles
5.00 Stars
After calling around every other self storage company in the area, I came across Storage Post. I was originally sold on the long opening hours and competitive pricing, however after walking in the front doors and meeting Jessica at the front desk I knew I had made the right decision. She walked me through all the details of the building, plus the contract thoroughly and answered every question I had. I was really happy with the cleanliness of the building and totally love the 3 huge indoor loading bays. Thanks guys and keep up the great work!
Joshua Boatman
5.00 Stars
James did a great job.
Douglas Fischer
5.00 Stars
The best, clean, indoors, not to mention the most affordable rate found! Love it! I got the first month free! What a bargain....
Marielly Ramos
5.00 Stars
Great place. The staff members are very informative and helpful. Especially Adrienne, she has a contagious personality and is always professional; she provides excellent customer service and is always helpful when in need. I rate her ten stars always going beyond expectation.
Malevolence Imp
5.00 Stars
I called Storage Post in Suffern, NY to rent a unit and I was directed to a call center (which I wasn't so pleased with). The lady tried to rent me a unit over the phone and I was not so sure I was interested. I then had the privilege of actually going into the Suffern location and speaking to another woman who was such a friendly, kind spirited and funny woman named of Joan F. who not only rented me a unit for a great cost but also gave me suggestions on what size unit to rent that would benefit my needs. She was not only helpful but she was one of the kindest people i have met in a while. She was not like a robot like many places that I have gone to for many of things and working in customer service myself, she was actually a person and genuinely cared about her customers needs. Whoever hired Ms. Joan definitely did a great job on choosing an employee because I am not one who will go and pick a place my first time but Ms. Joan made a great impression and it shows throughout the whole facility. I would highly recommend Storage Post in Suffern, NY to anyone who is looking for a storage unit. Not only is the staff great, but the units are clean and priced appropriately.
Anthony T. Powell
5.00 Stars
Our first experience with Storage Post in Suffern NY was far from satisfactory on a number of levels and we rated them accordingly with a one star review. Within an hour, we received an email and a phone call asking if we would give them a chance to make it right. Well, I must say that every employee we dealt with after that couldn't do enough for us from upgrading our unit - twice! - at no added charge when one came available, to handling all paperwork for us to facilitate the upgrades. This is a company that stands by its business ethic and earns its reputation. I would highly recommend them and would use them again myself.
Bruce Ruderman
5.00 Stars
"I had an amazing experience with this company. The customer service was outstanding, and the product was exactly what I was looking for." "I was so pleased with the service I received from this business." "The team is extremely knowledgeable and helpful, it is a delight to work with them specifically Andrew and Mohammed. "[Storage Post facility in Jersey City] has been a game changer. It is everything I was looking for, and the staff here is extremely helpful in making the onboarding process easy." "The team at [Storage post] was prompt, professional, and quick on the job." "The facility is super clean and well maintained. No qualms about having items stored plus easy 24hr access when needed." "The place is very clean / safe and the entire area is always nice." "I highly recommend this business." "Their customer service is second to none." "The product quality is consistently outstanding, exceeding my expectations every time." The new manager Andrew he is doing a great job.
Ali Rizki