What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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09/20/2022
FIVE STARS for inciting PSYCHOTRAUMA!! Being locked inside (chains and padlocks) this storage facility during access hours beyond office hours when wheelchair bound having made an accessible entry has been a harrowing experience for me and I will rate my experience as first class customer service - WHAT NOT TO DO! Much thanks to the FDNY Engine 83/Ladder 29 Firemen who responded and rescued us!
florence bowen
Mott Haven
Bronx New York
06/14/2017
Yahaira wasexcellent greatservices
Marlen Maria
08/25/2017
I had the greatest experience at Extra Space Storage at 641 NW 12th Ave the store manager Roxanna Mor was well knowledgeable about the facility she took her time and went over all the information I needed to know I would recommend this facility to my family and friends.
Phyllis C. McMurtry
08/31/2022
Carlos and Shante are very professional, gave advice about the size and location of a storage unit that really helped and always make themselves available if I have questions.
Christine Wynne
Long Island City
Queens New York
02/07/2018
Fui bien atendido
Ricardo Diaz soler
09/30/2022
Not bad very professional clean environment very pleasant and easy
Christian Manzano
North Shore
Staten Island New York
06/15/2018
I love this storage post the people were helpful there, they gave me a great deal and there customer service was excellent.. I spoke to a young lady named zanayla she was very helpful. Great gal !!
Melissa Royo
10/03/2022
Autumn is the BEST! She is very patient and helped me find the best storage space to fit my needs.
charmaine Villaroel
Lawrence
Long Island New York
05/28/2019
Robert was awesome, great customer service! Thank you for all your help.
Ely Aranie Vargas, Espinal
11/29/2022
The clerk was so nice! Storage was clean .. access easy and convenient.
Chauncey Tucker
Brooklyn
Brooklyn New York
03/07/2017
Storage Post at 32 Grand is an amazing spot. Our organization has been a faithful patron for a year and look forward to continuing to take advantage of this convenient, friendly and spotless facility. HIGHLY recommend!
A Free Bird Organization
Brooklyn
Brooklyn New York
11/06/2022
Manny is a great help. Was very useful and helpful. The storage place is very clean and organized. Very simple and everyone is very nice and helpful. Never had any problems that I experienced in other storage places. Manny has been nothing but a helpful and very caring person. Whatever issues or problems I would have he took care of them right away. From day one when I started renting my unit he was a tremendous help. If there were more people like manny in every business it would be so much easier to do your shopping or whatever thing your doing.
Sebastian Krysiak
North Shore
Staten Island New York