What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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4.00 Stars
Haven't really finished moving my stuff in but can say that Johnny your storage post associate was very helpful.
Rhonda Farrell
4.00 Stars
The staff on-site is excellent, my move-in was seamless, and I'm happy with my storage unit. However, if you are considering this location, I would avoid renting online & speak to someone in-person. Context: In an online promotion, I was promised two free months but the lease I was originally provided did not honor that. I asked for an edit multiple times & was ignored. Due to moving deadlines, I was pressured to sign the lease without the edits. I was ghosted by customer service until I left a 2-star review & then my concerns were finally addressed. Regardless, I'm glad that they've honored my original agreement & I now have a new lease in place at a convenient, clean, safe storage facility.
Davina Faust
4.00 Stars
pricey, but very clean.
Roksana Amid
4.00 Stars
you sent me a file of my contract, but I cannot print it on my PC, even is I try it with ctrP
Alex Terentiev
4.00 Stars
I'll continue to do business with this company for years, safe and clean
Andrew Travis
4.00 Stars
Awesome staff! Courteous, Friendly & Professional! I wouldn't store any other place!
Dana L Smith
4.00 Stars
Average
emmanuel adu frimpong
4.00 Stars
There's a loading dock, but it does have stairs instead of a ramp , so it is hard to load a container or higher level truck.
JC Reyes
4.00 Stars
Not bad simple instructions easy to find locate and obtain access, sign up was easy and I moved everything within 2 days, staff is very friendly I even showed up at 4pm on a Sunday and they had closed the gates for the day I called and the staff member let me in and allowed me to access the storage , so I’m happy about that and also it’s clean not like the other locations full of graffiti and dirty this is decent
NewYorksFinest
4.00 Stars
Good services.
Esther Almonte
4.00 Stars
Neighborhood friendly
Michael Milazzo
4.00 Stars
The website and the call center gave me some misinformation about the availability of time that I did not realize would cause me serious inconvenience until I actually got to the space (which is under construction). However, I was super impressed with the effort and overtime that the company (the staff in office, the manager out of office, the district manager and others on the phone) affixed to resolve the issue. They worked really hard to help me out and made the necessary adjustments to get me to be able to move in that day without a hitch. The manager, Ivan and his staff member Hassan, really made all the difference. I am giving them a four out of five, because the facility is still being constructed. If it weren't for the experience of working mainly with these two, I would have given them a one out of five. That's how much they improved my impression of the company.
mcharchar