What People are Saying

I highly recommend West Babylon Public Storage. Cliff and Juliette delivered super high quality service before, during, and after my time with Public Storage. Cliff and Juliette were super friendly and informative. They both made me feel very comfortable and not just 'another customer'. Five stars for both West Babylon Public Storage and their fabulous associates, Cliff and Juliette.

Came into transferred to a bigger space the ladies in the office Adriana and Jessica were so friendly and so helpful. I really appreciate the time and effort they put into getting me into the exact space that I needed.

Hello, this is Arlington and I had a great day with Jessica and David. We cleared everything up at the Post here and I’m very happy long time customer thank you very much.

Excelllent customer services!

Matt was very friend and extremely helpful. Renting a unit was very straightforward and fast. Very convenient.

Anthony, the branch manager was very helpful and polite! He stopped eating his lunch to help me! Over all experience was outstanding!

Good

John Ortolano is very nice, helpful and knowledgeable. He went above and beyond on helping me find the right unit. The space is big and I feel safe there. Thank you John.

Both gentlemen at this facility were excellent removed my doubts that customer service skills no longer existed they were attentive they were helpful and made me feel very comfortable about leaving my items at the facility. On the other hand contacting customer service on the phone although the lady was very sweet and even offered me a free lock for my storage container was very pushy about collecting The $25 administration fee that was already stated I had to pay in my email. Each time I called it almost felt like there was a push to collect this money and even was told I’m not guaranteed my price but it was already guaranteed in an email. Also customer service fails toinform you that there is a $10 a month fee for insurance unless you already have renters insurance which the gentleman happily explaied so the $25 admistrastion fee is actually $35 And your unit is the price plus $10 a month. I have insurance so not an issue for me. My 5 star on top is because the facility really really took care of business and the two men that were there were very professional and helpful they deserve recognition.

Kim is the best

The associate at the Garden City location was very helpful and kind throughout the process. Clean facility. Their is ten dollar mandatory insurance fee per month on top of your monthly payment. Wasnt told upfront but still the monthly cost was affordable.

the guy behind the counter was the best very good person to deal with i recommend this place 100% arriva storage post!