6 Tips for Choosing a Storage Facility

Hallway of storage units

When it comes to finding storage, unit sizes and pricing are just the beginning. Here are a few other things to look for when choosing a storage facility:

1. Location, Location, Location

If you need to access your unit often, you've got to think carefully about where your unit will be located. Choosing a storage facility near your home or place of work will make regular visits more convenient. Storage companies with multiple locations will provide you with more options. No matter where you end up, always check local routes and traffic. A place can look close on paper, but be a hassle to get to.

And speaking of access, check with the facility about their hours as well. Some places let you come and go every day, while others have strict hours or require you to call ahead for access. So, consider when you'll need to access your unit before making a decision, too.

2. Climate-Controlled Storage

Are you storing any valuables or sensitive equipment? Then you need to look for a storage facility that offers climate-controlled units. Your electronic gizmos, artwork, musical instruments, collectibles and certain types of furniture could be damaged if they get too hot or cold. Swings in temperature can also cause problems with moisture, leading to further damage.

These units are pricier than your average outdoor storage units. But paying a little extra for the right storage unit is worth it if it saves your prized possessions from damage and extends their lifespan. And remember, folks—it's not just about the temperature; these units often keep a steady humidity level as well.

3. Safety & Security

There's nothing more important than keeping your belongings secure. Choose a storage facility that offers amenities like round-the-clock surveillance cameras, motion-activated lighting and gated access. For extra piece of mind, look for facilities that use keycard or personal access code entry. These enable staff to monitor who comes and goes and protects against theft.

And don't forget about storage insurance! Ask an employee if it is part of the rental deal or if you must provide your own coverage. If you're already covered under a homeowners' or renters' insurance policy, double-check whether coverage applies to items in storage, too.

4. Value & Transparency

Even though it's important to keep an eye on your wallet, remember that the lowest price doesn’t mean you get everything you need. Consider all the aspects of a storage facility—unit size, location, parking, security and amenities. Always read through the entire agreement and get answers to any remaining questions before signing. For example, are there fines if you break a lease early? Are they required to give you advanced notice if rates will go up?

Also, don't shy away from asking about any specials or markdowns. Some complexes offer a discount for your first month or a lower rate for a long-term agreement. Make sure all charges, fees and penalties are clear so you don't have any surprises later.

5. Staff & Management

You can tell a lot about how well a storage facility will care for your things by looking at how they take care of theirs. A neatly-kept unit usually means no creepy crawlies and a safe place to keep your stuff from water leaks, dust build-up and mold problems. Have a look at online reviews. Don't forget to see if the business responded, especially to low reviews. When you visit a facility for the first time, pay attention to the following:

  • How clean are the hallways?
  • Are there any signs of water damage?
  • Do they have any pest control systems?

A clean storage facility is not only easier on the eyes but also a safer home for your things.

6. Amenities

The key to a good customer experience is in the details. Don't overlook the simple things. Choose a storage facility that offers convenience as well as service. Amenities like elevator access, moving supplies, hand carts and dollies, drive-up access, covered loading areas and online bill pay can make your storage experience a lot smoother.

Remember, choosing a storage facility is just as important as choosing the right size unit. At Storage Post, we strive to make your storage experience as smooth and convenient as possible. Just because it’s not at home, doesn’t mean it’s not your stuff!