What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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01/05/2025

Revised: This issue was quickly fixed by management. A refund was issued. All good. (This place will ultimately charge for storage you didn't used and not provide you with refund. Complete scam. They hustle to provide a deposit with all you information and even if you don't sign the lease they still move for by charging you for storage unit you never used. Refuse to give u a refund. I will be contacting the better about that. Your lease a binding contract if don't sign it we don't have a contractual agreement on anything.)

Vaneinberg Michel

Perth Amboy

New Jersey New York City

02/14/2020

Jessica Sanz is Excellent and Professional..I Recommend her. She knows what she's doing. Jessica takes her time to give you the best deal. She is patient, friendly and always smiling.

eduardo mejia

Cypress Hills

Brooklyn New York

02/24/2025

Jessica at the Edgewater location in Chicago, IL was incredibly helpful in getting me set up with my unit as a college student. Overall great customer service experience!

Eleanor Sheen

Edgewater

Chicago Illinois

07/01/2020

Fred and Aaron at Storage Post were incredibly helpful and getting my stuff situated at this location was a breeze! They were really transparent about pricing and helping me get the most bang for my buck. Couldn't have asked for a better experience.

Belén Cusi

Brooklyn

Brooklyn New York

09/13/2017

I never used self storage but the manager Anthony walked me through the entire process and made it very simple. Anthony was polite and extremely helpful. The entire process only took a few minutes to rent and get my access code. I was able to get started right away. When I came back a few days later Anthony remembered my name and went out of his way to say "HI" and ask if there was anything I needed. Great storage facility!

Christopher Mullins

Yonkers

Westchester New York

02/28/2025

Eddy was helpful and attentive. He was reliable. And honestly grateful he was there to help us. Made this experience a good one. Thanks again eddy!

Luis Rivera

Belmont

Chicago Illinois

03/14/2019

It was a pleasure dealing with the manager Al and this company. I would recommend to anyone in need of a storage unit to use Storage Post.

Robert Spinello

East Setauket

Long Island New York

10/19/2017

Alex Lambertus made the paperwork and registration super easy. There were ample hand carts to help make my move smooth and everything was very clean and well lit. Really great facility.

Francesca Camillo

Yonkers

Westchester New York

05/07/2021

I have a Unit and been having it for almost 2 years. Prior to recent change from Extra Space Storage now becoming Post Storage I Met Denise(Manager) She been a huge help. There been a few bumps on the way from the transfer and she been always willing to help me and accommodate for the inconvenience . Every-time i pass thru the office she is always in a great attitude and smile willing to help.

JONATHAN

Cicero

Chicago Illinois

06/21/2019

John, was so helpful, and attentive he made the decision very easy of which storage unit to pick.

JR Morales

Yorktown

Westchester New York

02/01/2018

Anthony was extremely helpful even after receiving the wrong information from the call center he went out his way to make it a great experience

Markita Mabin

Yonkers