What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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10/28/2024
Super clean, great prices, and Evalyne goes above and beyond! Great manager and great spot for moving needs in a pinch.
Wright Gatewood
Edgewater
Chicago Illinois
03/18/2025
I have never rented out a storage unit before and was blown away by the ease and incredible service at storage post in edgewater. Jessica was incredibly kind and helpful in showing me to my unit as well as how to load items. I am thrilled with the facility and am very happy I was able to rent from this location.
Kimmie Fasel
Edgewater
Chicago Illinois
05/01/2025
Came in to make a payment Jessica was awesome very kind great service
1
Edgewater
Chicago Illinois
06/30/2025
Came into facility for a transfer to move my stuff in more conveniently Matt Jessica store manager. She was very kind to me and my wife assisted us and got us into the perfect unit. Great facility awesome stuff.
Tony Ogbonna
Edgewater
Chicago Illinois
08/20/2025
Jessica was great with assisting me get the unit for my daughter it was fast and simple!
Beverly Robinson
Edgewater
Chicago Illinois
01/24/2026
Our salesperson was incredibly helpful and also just fun to talk to. I felt very comfortable just being myself, and I felt like she paid close attention to my needs and helped tailor a plan to meet all of those needs. I felt very safe and taken care of. Highly recommend for all of your off-site storage needs.
Oliver Tiongco
Edgewater
Chicago Illinois
07/28/2026
Jessica was amazing and very helpful. She helped me get everything set up easily and showed me the different ways to access the storage unit. I tested everything myself, and I feel confident about leaving my stuff there.
Ade Attere
Edgewater
Chicago Illinois
07/04/2024
Krystal at Life Storage provided excellent service! She was quick, efficient, and made managing my account and transaction a breeze. Her friendly demeanor and professionalism made the experience great. Highly recommend working with Krystal for any storage needs at Life Storage!
Miss Toto
Edgewater
Chicago Illinois
04/03/2025
Great facility! Jessica at the front desk was so kind, patient, and helpful.
Scott Jarvis
Edgewater
Chicago Illinois
05/07/2025
Came in to purchase boxes, Jessica's customer service was great. Her multitasking skills were impressive.
Bianca Ramos
Edgewater
Chicago Illinois
07/26/2025
We have been customers here (through several name changes) for over 10 years, and have rented 7 or 8 different units over the years. The current manager, Jessica is wonderful. We had an issue last month with an aspect of our current unit, and it was addressed and the problem was solved quickly. Also, Jessica is very easy to work with and she is accommodating. We love 6331 Broadway storage, and are very happy customers. We tell all of our friends! Thank you!
windycitykitty
Edgewater
Chicago Illinois
10/17/2025
Came in to rent unit meet Jessica who was extremely helpful with a great personality explaining everything and gave a great tour I truly appreciate you
Farah Muhammad
Edgewater
Chicago Illinois