What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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07/04/2024
Krystal at Life Storage provided excellent service! She was quick, efficient, and made managing my account and transaction a breeze. Her friendly demeanor and professionalism made the experience great. Highly recommend working with Krystal for any storage needs at Life Storage!
Miss Toto
Edgewater
Chicago Illinois
04/03/2025
Great facility! Jessica at the front desk was so kind, patient, and helpful.
Scott Jarvis
Edgewater
Chicago Illinois
05/07/2025
Came in to purchase boxes, Jessica's customer service was great. Her multitasking skills were impressive.
Bianca Ramos
Edgewater
Chicago Illinois
07/26/2025
We have been customers here (through several name changes) for over 10 years, and have rented 7 or 8 different units over the years. The current manager, Jessica is wonderful. We had an issue last month with an aspect of our current unit, and it was addressed and the problem was solved quickly. Also, Jessica is very easy to work with and she is accommodating. We love 6331 Broadway storage, and are very happy customers. We tell all of our friends! Thank you!
windycitykitty
Edgewater
Chicago Illinois
10/17/2025
Came in to rent unit meet Jessica who was extremely helpful with a great personality explaining everything and gave a great tour I truly appreciate you
Farah Muhammad
Edgewater
Chicago Illinois
03/22/2026
Adriana and Jessica are lovely! Great space and super helpful
Riley
Edgewater
Chicago Illinois
09/04/2024
Super helpful despite a slightly unusual situation ??????
Kate Herold
Edgewater
Chicago Illinois
02/01/2025
neighborhood and taking care of me have a good one
Adrienne Sioux Koopersmith
Edgewater
Chicago Illinois
03/27/2021
Store Manager Jessica was so helpful!!! When I was here past hours (6:30) she still helped me lock out she’s so amazing
Angelina Carcione
Edgewater
Chicago Illinois
05/29/2025
Perfect location and amazing staff. Jessica, the store manager, was very accommodating and stayed late to help with codes that weren’t working. 10/10 experience.
Lannah Tamborello
Edgewater
Chicago Illinois
08/07/2025
Jessica was very helpful, welcoming environment!
Regina Mares
Edgewater
Chicago Illinois
10/27/2025
Wow!! What amazing service! Jessica met me at the door, confirmed that my access code worked, and then showed me all around, including to my new space and how to access the indoor parking! The last three places I rented storage I never met a human being! I'd give them 10 stars if I could!
Mary Trela
Edgewater
Chicago Illinois