What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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03/21/2025
Jessica is a friendly staff member at this location. As a student worker for Loyola we are constantly going in and out of the storage facility and Jessica taught us a few tricks to make it easier to do so.
Juan
Edgewater
Chicago Illinois
05/01/2025
Jessica was Very professional and very helpful.
Patrice Johnson
Edgewater
Chicago Illinois
06/30/2025
Highly recommend this location and service! I met with Adriana and Jessica today and both ladies were extremely kind and helpful! They provide incredible customer service!
Desirae Rodriguez
Edgewater
Chicago Illinois
08/26/2025
The staff are usually quite warm and helpful, making my experience very pleasant.
chinyere ukaegbu
Edgewater
Chicago Illinois
02/11/2026
Renting at Albany Park. Jessica from Edgewater helped us out to facilitate a smooth transition love her. If I could m, I'd give her 10 stars!!
David Rivera
Edgewater
Chicago Illinois
07/29/2026
Great experience. Jessica was friendly and very knowledgeable. Professional and courteous, service with a smile. Don’t go anywhere else for you storage needs.
Jeremy Kinka
Edgewater
Chicago Illinois
07/06/2024
Renting a personal space for my employer. Crystal was very helpful and friendly. She escorted us to the space, it's in the basement and we were a bit confused. She helped us feel welcome.
T. Kent Jones
Edgewater
Chicago Illinois
01/04/2025
Jess was so helpful came in last minute and she dropped everything to transfer me to a bigger space and made sure I left happy great customer service
Marilyn B
Edgewater
Chicago Illinois
04/03/2025
This place been amazing especially the customer service.. Jessica goes well and beyond for her customers.. I love this ..
Richard Casillas
Edgewater
Chicago Illinois
05/07/2025
I’m a roofer with Nations’s roof and the service Jessica provides is always top tier
pauly casas
Edgewater
Chicago Illinois
07/26/2025
Moving out and the manager Jessica was so sweet and helpful I truly appreciate all your help this girl is a gem
Johnson Farojoye
Edgewater
Chicago Illinois
10/17/2025
The customer service is amazing, thank you Jessica!
Elizabeth Sanchez
Edgewater
Chicago Illinois