What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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01/29/2025
Came to rent unit met Jessica and Arianna great customer service awesome deal nice clean facility.
Amy Suslowicz
Edgewater
Chicago Illinois
04/17/2025
I had a great encounter with Jessica at the Edgewater location, and it has been a pleasure to work with her. She’s very understanding and great with communication!
james phillips
Edgewater
Chicago Illinois
10/18/2024
We went to rent a storage unit… Alex was very helpful showing us a unit… going over the details… pricing and where everything was… He was. helpful, kind and professional… totally appreciated his help thank you
Kristine Weaver
Edgewater
Chicago Illinois
02/24/2025
Jessica at the Edgewater location in Chicago, IL was incredibly helpful in getting me set up with my unit as a college student. Overall great customer service experience!
Eleanor Sheen
Edgewater
Chicago Illinois
07/04/2024
Crystal was very helpful with moving out of my unit! Great service!
Alaina McClanen - Clemons
Edgewater
Chicago Illinois
12/30/2024
Came into the facility to re set up my auto pay and Jessica was very kind with a great personality and she helped me get my account information set up and explained my grace period great customer service
Edward Winston
Edgewater
Chicago Illinois
04/01/2025
Jessica and Adrianna were so nice and helpful. Will be back soon!
Zach
Edgewater
Chicago Illinois
09/02/2024
Service was excellent crystal was great super understanding and helpful recommend
Anthony Robinson
Edgewater
Chicago Illinois
01/30/2025
Came into rent a unit was given such great customer service cant believe the deal I received and the great customer service did it for me jessica is a gem
Sharita Prewitt
Edgewater
Chicago Illinois
04/24/2025
Adrianna was so helpful when getting locked out of the unit! Storage posts customer service is really great!!
Emma Miller
Edgewater
Chicago Illinois
10/28/2024
The lovely kind and caring Evelyn Perez was very helpful and polite
Sylvia delfi
Edgewater
Chicago Illinois
03/06/2025
Jessica, Adriana, and Christine were extremely helpful! I needed to move out but forgot my key. Christine knew exactly what process to start to help me out. Jessica performed the fastest drill out I’ve ever seen! Adriana was quick and concise with the proper documentation to close out my unit. Very professional and friendly staff.
James Dyer
Edgewater
Chicago Illinois