What People are Saying

UPDATE: I want to say I originally gave this facility a 1 star rating, but came back to update it to 5 stars. The Manager, Mohamed did contact me after my negative experience and review. He was amazing! He did everything he could possibly do to ease my fears, and change my absolutely awful experience into a much better one. Mohamed is truly a stand up guy and an asset to this business. He made sure the employee in question would no longer create issues for me or any other customers. He took care of my every need. I truly believe my situation was not the normal occurrence at this facility, and just an unfortunate encounter with a terrible employee. I would recommend use of this storage company. I had the worst experience of my life at this location. I have been a customer at the location for more than two years, and did absolutely nothing to warrant the treatment I received. An employee came to my storage unit completely unprovoked, and spoke to me disrespectfully, cursed at me, treated me rudely, made me feel unsafe and intimidated. He seemed unhinged. I immediately called customer service, literally in tears, and shook up. Thank God, my son was there with me. Even with my son there I did not feel safe. I feared retaliation for filing a complaint. I had to stop doing what I was doing in my unit and leave. I reached out to customer service numerous times to follow up, and HAVE YET TO HEAR BACK from management. The individuals I spoke with were all professional and empathetic, but unable to assist me beyond referring me to management. You would think when a customer, especially a woman leaves your facility in fear for her safety it would be enough of a reason for an immediate follow up. I should have called the police, but I was so shocked and taken by surprise by the employee that I just didn’t think of it. It’s obvious this place could care less about their customers. I think I have been extremely patient given what’s happened. It’s been a week, with multiple calls, and customer service can’t understand why I haven’t been contacted.

This location is very neat and clean, upon arrival the manager Mohammed was cleaning the outside leaves and greeted me with warm and professional manner. I highly recommend!

Shonda was amazing ! Made my move in very smooth .

Nothing especially different than other srorages. However the faculty is nice, Cant beat 2 months free, units and location are clean and such a low cost for storage units

Great overall!

This is the best storage facility I have ever been too!!! The staff is extremely friendly and helpful, the premises is clean and its great to go to a place where everything just works. I have been at this location for the past 2 years now and for anyone that reads this that is a sales rep, this place has it all. I will be renting here for many more years.

My experience was very friendly and professional. It's worth it if you need it!

India was very nice enjoyed talking with her and her knowledge on different types of units and what would be best for us in their facility.

This is my second time renting a unit in this location and I have to say: “Is awesome’. A lot of space, privacy, service. Always neat and clean. A lot of carts to make your moving easy. I highly recommend it. And the price is much better...And I have to say: “Kayla is the Best, she is very kind and respectful” Thanks!

The staff is as always helpful and polite. I hope the company fixes the air-condition system in one of the section of the facility.

Good customer service, place is clean and well maintained.

This is my frist time using salf storage but its clean and the staff is very helpful and polite. Maria was very patient and polite.