What People are Saying

The staff at this location are very occomadating, friendly and helpful. I want to specifically thank Dionna for all her help. I would recommend using this location.

So, my lock weirdly just stopped working! And Lizette came by to save me worth her super customer service. I honestly neverrrrrr have an issue here they are supper helpful and always accommodating. This may jus seem like a simple job you clock in and clock out too... but she always works wit us with heart and compassion which is really appreciated when working with personal items. I had a previous storage that was horrible (A&A storage) so this is a huge upgrade and I feel really secure. having my items stored here. THANK YOU LIZETTE. At the moment, she is currently running up and down just for me to get my storage open. If that isn’t customer service, then idk what is!!!

GREAT SERVICE

(Translated by Google) NO (Original) EZ

thank you so much! The service was outstanding, I was helped by Franny who was such a sweet heart, I asked the most annoying questions and he didn't even hesistate to answer me. He showed me different rental units, different prices, very knowledgeable! Process was done so quick, I went to another location yesterday and spent almost an hour there for nothing at all! Didn't even spend an hour registering and unloading due to rhto amazing service that was provided. Big shoutout to the big guy with the beard who allowed us to park the uhaul when an emergency came up in the middle of unloading our things. I didn't get his name lol ! Thank you so much guys !!!

Leydi mendoza was so helpful she made it easier for me to get my locker thank you

Nice people. Great customer service. Would definitely recommend!

I’ve had a wonderful experience thus far! Gloria is an example of great customer service ...I want to say, my experience was outstanding, I was attended to quickly and professionally. The young lady did not hesitate to give me all the information I needed to make an informed decision..she made me feel like this is the place for me to store my personal possessions. She is a great representative and more should lead by her example. Thank you.

Great customer service. Edgar ,Melanie and Gloria will do whatever it takes to make you feel comfortable and welcome. My items are safe and the building looks great. Best storage highly recommend.

Thank you so much to Kristian who has been so helpful at my storage post in Fordham rd in the BX. I love that he’s there. Every time I come he’s very nice always greets us and says hello. Always asks us how he can help us. We are so happy that he’s there. Makes the place so much better. We are happy when we go that he’s there I know we will get the help we need. Also ever since he’s there the place is cleaner it smells nicer as well. Before it was not as clean and always smelled. Honestly we were thinking of either moving to a different storage or just closing it down and leaving because the storage was smelly and always dirty. But Kristians help and how he takes care of the storage in general is very nice and pleasant.

Best service ever from. Eddie

I just wanted to say that your staff at the storage post (Bruckner Blvd) where i am is AWESOME!!! no bs so professional and really show an honest care and concern for us renters. Had to go there early this morning to see the manager cause in my storage unit there seems to be an infestation of rodents. So I asked if I could see the manager so he could see what I was speaking about. He came and saw from himself, apologized for the problem and immediately went about resolving my issue. Needless to say it was all handled so professionally that it made me believe in customer service again. The manager was polite respectful and knowledgeable about his team and the building that he was running. This put me at ease, I have used the Fordham unit for ten years and had excellent care and now at Bruckner for the past 3years I'm quite content with my choice. Mr. Alex M Oates kudos to your staff and you for excellent customer service!!