What People are Saying

Nice people. Great customer service. Would definitely recommend!

I’ve had a wonderful experience thus far! Gloria is an example of great customer service ...I want to say, my experience was outstanding, I was attended to quickly and professionally. The young lady did not hesitate to give me all the information I needed to make an informed decision..she made me feel like this is the place for me to store my personal possessions. She is a great representative and more should lead by her example. Thank you.

Great customer service. Edgar ,Melanie and Gloria will do whatever it takes to make you feel comfortable and welcome. My items are safe and the building looks great. Best storage highly recommend.

Thank you so much to Kristian who has been so helpful at my storage post in Fordham rd in the BX. I love that he’s there. Every time I come he’s very nice always greets us and says hello. Always asks us how he can help us. We are so happy that he’s there. Makes the place so much better. We are happy when we go that he’s there I know we will get the help we need. Also ever since he’s there the place is cleaner it smells nicer as well. Before it was not as clean and always smelled. Honestly we were thinking of either moving to a different storage or just closing it down and leaving because the storage was smelly and always dirty. But Kristians help and how he takes care of the storage in general is very nice and pleasant.

Best service ever from. Eddie

I just wanted to say that your staff at the storage post (Bruckner Blvd) where i am is AWESOME!!! no bs so professional and really show an honest care and concern for us renters. Had to go there early this morning to see the manager cause in my storage unit there seems to be an infestation of rodents. So I asked if I could see the manager so he could see what I was speaking about. He came and saw from himself, apologized for the problem and immediately went about resolving my issue. Needless to say it was all handled so professionally that it made me believe in customer service again. The manager was polite respectful and knowledgeable about his team and the building that he was running. This put me at ease, I have used the Fordham unit for ten years and had excellent care and now at Bruckner for the past 3years I'm quite content with my choice. Mr. Alex M Oates kudos to your staff and you for excellent customer service!!

Amazing customer service. I recommed this storage to anyone. Anthony is amazing.

rented with gloria it was a fast and easy service

Edgar was super helpful and accommodating! Awesome experience

The sister at the desk was very courteous professional not overly friendly was will to help through exemplifying how the first floor door opened and closed and even when I got it wrong she showed up and demonstrated again with no attitude very well customer service extended all the discounts available to me this fall sign up season excellent interaction

Staff here is super professional, kind, and more importantly they are very helpful. Would definitely recommend

Representative were currently very nice and helpful. She was informative.