What People are Saying

My first time using a storage unit in New York/Brooklyn, and I was able to move in without any problems. The staff are very friendly and patient with all my questions, and I felt comfortable with my unit. Overall access was a flawless experience, and I felt safe overall.

Service is great. Friendly n helped with all my questions. I highly recommend this place.

I had to get my storage situated quick and in a hurry and Carmen helped me do that and much more. Super grateful for her assistance specifically. She might as well have saved my life with her wonderful attitude, kind demeanor and attention to detail. I recommend her to anyone and everyone looking to have a quality experience at this facility.

Great service from Carmen and jerome...excellent.

The customer service here is incredible! They made everything so easy, and I felt taken care of. Carmen was amazing.

Everything went well thanks to Carmen and gentlemen at counter

The experience was good. Daniel helped us out and efficiently sorted our issue.

Daniel at Storage Post in Brooklyn made the process of renting a unit seamless. Very helpful.

To Whom It May Concern, I am writing to recommend the manager (Nichol) and employ ( Helena ) that are currently working at the Storage Post location at 32 Grand Avenue in Brooklyn. Helena consistently demonstrates professionalism, reliability, and strong customer focus, approaching her role with maturity and accountability. She effectively assesses customer needs and matches them with appropriate storage solutions, balancing space, cost, and long-term considerations, even during busy periods. She is proactive, composed, and communicates clearly, contributing to a well-organized and smoothly run facility. Her ability to think beyond immediate tasks and support overall site operations makes her a valuable asset to the team. I recommend her with confidence and believe she will continue to excel in roles that involve greater responsibility and customer engagement. On top of that Jeff is taking great care of the premises and is very kind and helpful . All of these create a very nice experience using the storage facility . Thanks ?? Sincerely,

Today we decided to get the storage unit we need so that we can paint our apartment. Helena and James were very helpful, showing us around the available storage units. Thanks, we look forward to working with you!!

Helana has been a great help. She has consistently had given great costumer service and also just a delightful disposition in every interaction.

Scarlet was the best