What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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11/05/2023
I thought it was a very simple and smooth process booking the storage lot online. However I didn't get the access code in order to begin storing my items. I called right away but nothing was done as of yet. I lost almost 12 hours of moving although my move in date was yesterday, November 4th. Very disappointed.
Michele Bella
Garden City
Long Island New York
03/05/2020
Very clean place nice stsff.but they claim to have climate control units. I have been there several times its almost like standing outside. Its cold as a freezerinthere6
Uche Onwuasoanya
Rockville Centre
Long Island New York
11/04/2017
Not a great deal for a little 5x5 and all the add ons. Nice helpful people and clean but expensive.
Greg Nagin
Lawrence
Long Island New York
11/04/2017
Not a great deal for a little 5x5 and all the add ons. Nice helpful people and clean but expensive.
Greg Nagin
Lawrence
Long Island New York
02/22/2019
Devon is really an extremely good worker with the best attitude. Something is not right with the woman called Dana. She seems to want to start an argument. Try avoiding her and you may have a better experience with this Storage company. Unfortunately, sometimes she is the only one at the desk. This woman is not a good worker and has a bad attitude. This is the main reason for only 3 stars.
Watcher Eighteighetyeight
Garden City
Long Island New York
03/21/2019
Ok
Tracey Porter
Lawrence
Long Island New York
01/08/2024
A new insurance company is taking over and raising the insurance rate. Smdh.
jayfaly
Lawrence
Long Island New York
07/05/2025
Did everything over the phone with Erik got a great deal on a locker. Then i took a cab to the storage unit an no one was in the office on a Saturday. I didnt know i had to use the little automated screen thing to the left of the door. This is my 1st time at a storage place. The guy that helped me i forgot his name but idk he was just taking forever i already finished the lease online or so i thought. I dont know if he was new or just having a bed day but he seemed a little off. When i got to the entrance inside the code didnt work i guess bc the door didnt open.Otherwise i got my locker an put everything inside. Pretty good space an price i got for the unit but i wish Eric was there to help me since i did everything over the phone with him already
Dee
Floral Park
Long Island New York
04/28/2024
It's not easy for one girl to move stuff in and out. They have this horrible sharp ramp and the carts they have are so thin so when you push things fall off. The place was also broken into recently. My unit and several others trashed
Melanie Marcial
Floral Park
Long Island New York
08/15/2020
Getting pricey
Lenny G. Ancona
East Setauket
Long Island New York
12/03/2018
Dayna was able to assist with the services I needed and provided solutions to any issues I had. The facility is clean and well lit. This is not accessible 24 hours due to “ security reasons”. Fares may suddenly increase without much of a heads up. Mine were raised before I even had a year of service. It’s okay.
Sandra Mancia
Garden City
Long Island New York
08/18/2024
The move was okay. Bathroom is not readily available because it is under lock and key by the front office.
Alba Tross
Garden City
Long Island New York