What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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03/21/2019
Ok
Tracey Porter
Lawrence
Long Island New York
01/08/2024
A new insurance company is taking over and raising the insurance rate. Smdh.
jayfaly
Lawrence
Long Island New York
11/05/2023
I thought it was a very simple and smooth process booking the storage lot online. However I didn't get the access code in order to begin storing my items. I called right away but nothing was done as of yet. I lost almost 12 hours of moving although my move in date was yesterday, November 4th. Very disappointed.
Michele Bella
Garden City
Long Island New York
06/30/2018
Manager is rude
Kevin Farge
East Setauket
Long Island New York
06/30/2018
Manager is rude
Kevin Farge
East Setauket
Long Island New York
11/15/2020
Good rates
Douglas Duart
East Setauket
Long Island New York
02/22/2019
Devon is really an extremely good worker with the best attitude. Something is not right with the woman called Dana. She seems to want to start an argument. Try avoiding her and you may have a better experience with this Storage company. Unfortunately, sometimes she is the only one at the desk. This woman is not a good worker and has a bad attitude. This is the main reason for only 3 stars.
Watcher Eighteighetyeight
Garden City
Long Island New York
08/09/2017
Can't wait to cancel my contract
Omari Knight
Lawrence
Long Island New York
05/02/2020
Ive been renting fo some time now and i dont understand why i cant use the bathroom..i travel alot when i get there they tell me its out of service or not available
Julie Six
Lawrence
Long Island New York
08/23/2023
Access code didn't originally work on elevator. Other than that my move - in was good.
Raúl M
Lawrence
Long Island New York
10/03/2017
The website and the call center gave me some misinformation about the availability of time that I did not realize would cause me serious inconvenience until I actually got to the space (which is under construction). However, I was super impressed with the effort and overtime that the company (the staff in office, the manager out of office, the district manager and others on the phone) affixed to resolve the issue. They worked really hard to help me out and made the necessary adjustments to get me to be able to move in that day without a hitch. The manager, Ivan and his staff member Hassan, really made all the difference. I am giving them a four out of five, because the facility is still being constructed. If it weren't for the experience of working mainly with these two, I would have given them a one out of five. That's how much they improved my impression of the company.
mcharchar
Floral Park
Long Island New York
11/05/2017
Very helpful at front desk Facility is generally clean Needs more carts for transporting storage. Larger size carts would be more useful.
Andrea Laveris
Garden City
Long Island New York