What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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I've had to use storage facilities many times. This was by far my best experience.
Allie
First and foremost I want to say the property was beyond clean! My husband and I went into the property looking for storage, not having any idea on how the whole process works, and thanks to a Ms. Ashley all of our doubts slowly melted as the process went along. One thing about us, we are BIG on customer service, that is a big factor when determining where we bring our business ! Her warming smile and aura sold us. We had a lot of questions, which she answered spot on, with out hesitation, she didn’t miss a beat. I could tell she was very knowledgeable on storage, and how to store our items, which put us to ease, because this is where we would be storing our personal belongings! After securing the unit, we went down to the office to sign our paperwork! First thing she did was show us the many different options when it came to protecting our items. She took her time and listened to us about what things were most important to us, and she showed us different items that would protect our things while they were in storage. As we went over the lease, she was very patient in explaining the sections, not making us feel like we were being forced to sign a contract. She really put us to ease with explaining to us that storage post was month to month . As we were leaving she stressed that we could always give her a call if we needed help or had any questions with anything. I just want to say we will be having a long term stay, and we will definitely be recommending this storage to all my friends and family .
Ulda Paillant
The facility is what you'd want it to be. Had a brief issue with billing but the company quickly resolved it after being made aware of the problem.
Edward Collery
Excellent customer service was received. Facility was clean and well maintained.
Michael Garvey
Storage Post is clean and affordable. Staff very friendly. I highly recommend.
Richard Wilt
Ashley you are amazing thank you for making my move in so easy ! The rain was horrible and I felt like everything was going wrong but that wonderful personality of yours brighten the day thank you girl !! And god bless
Elizabeth Koroma
The manager Ashley was very paitent with me and explained everything Thank you
Marcial Edu
Alexandra thanks for all your help. Really useful explaining the entire rental process.
Pedro Sierra
I had a very positive experience and everyone I've spoken to has been very helpful.
Tina Mody
( Unit 317) I came to the New Rochelle storage post on Saturday first and foremost there was so much commotion going on and the young lady Ashley handle it so well !!!! I actually offered to buy her lunch because I felt so bad for her LOL she gave us a small tour showed us how to access the building after hours in detail , the facility smelled so clean and looked clean as well !! I definitely would recommend this location!! Thank you Ashley !!
tyrell smith
I love the experience that I had with Alexandra . She has a great spirit and bubbly personality. She is very knowledgeable about the company as well as the perfect services to meet your needs. With my past experiences with storages being horrible, I am very trusting after her reassurance that I am in good hands. I love her concern for your items as if they were her own. Great company if you are looking for a secure place to keep your personal items while you transition with life.
Alesia Anderson
I came here looking for storage Ashley explained everything to me in detail she was so patient and friendly!! Ashley thank you so much !! You a truly amazing and I wish you the best !!!
Carlos Guarin