What People are Saying

I'm happy here, the location is perfect. The staff is on point, polite, courteous

Good Morning, I wanted to take this time this morning to write a long overdue and well deserved review on this Storage Post here in New Rochelle. Having had several bad experiences with customer service in general I found this to be a worthy post. As I finally decided to come on board and rent a unit I must say that I was surprised by the welcoming hospitality that I received coming in the door, during a quick tour to actually see a few possible units that I may be interested in, as well upon my leaving the store. The woman I met was simply amazing and I can tell was truly genuine about people and her job (meeting the needs of customers). Her name is Zophier. Zophier not only made me be at ease with this decision and transition but she also was able to smoothly multitask and yet not forget the business we had begun. As I finally decided on a unit after seeing a few, Zophier made this sign up as easy as possible for me. Since I have been here everything has been smooth sailing and. Because of this outstanding service I already brought in a friend and will continue to refer people to this branch at the Storage Post of New Rochelle. Thank you Zophier and thank you Storage Post for having such an amazing representative on deck who actually cares. Trust me in today's businesses it is extremely rare. ~ Lawrence

I have 3 units here !! Ashley is always willing to help out even with my ridiculous request.She is BEYOND friendly a huge peoples person. The building is very clean and smells nice Ashley is always cleaning the facility I always tell her to take a break because she works too hard everyday Thank You Ash your hard work is always appreciated !!

Kevin was a great help. He answered all my questions, and was very kind. If you need to store anything, definitely come to this location.

I just booked a storage room to store some possessions while I am moving. Alexandra C. in the New Rochelle facility was incredibly knowledgable and polite. She really knew her stuff, and helped me in making the best choice consider my space needs and pricing.

ASHLEY is amazing! She was so kind and efficient. I wasn't certain how much space would be good for me and she took me to three different units so that I could settle on a what would be best for my needs. She is such a lovely person! Ashley told me about the prices and promotions for the space and helped me set up autopay. She also was able to help me figure out what boxes I would need to pack my stuff up for storage and what discounts were available. Such a great experience! Everything is super clean and climate controlled. I love that this location gives you the option to access your space even if office hours are over for the day. I looked into other locations for comparison and they limit you to office hours only which is tough for a working person with a hefty commute. I highly recommend this storage location and especially speaking with Ashley!

Fantastic customer service. Facility very clean Staff very helpful Michelle makes it very easy for me to opperate

Good Morning, I wanted to take this time this morning to write a long overdue and well deserved review on this Storage Post here in New Rochelle. Having had several bad experiences with customer service in general I found this to be a worthy post. As I finally decided to come on board and rent a unit I must say that I was surprised by the welcoming hospitality that I received coming in the door, during a quick tour to actually see a few possible units that I may be interested in, as well upon my leaving the store. The woman I met was simply amazing and I can tell was truly genuine about people and her job (meeting the needs of customers). Her name is Zophier. Zophier not only made me be at ease with this decision and transition but she also was able to smoothly multitask and yet not forget the business we had begun. As I finally decided on a unit after seeing a few, Zophier made this sign up as easy as possible for me. Since I have been here everything has been smooth sailing and. Because of this outstanding service I already brought in a friend and will continue to refer people to this branch at the Storage Post of New Rochelle. Thank you Zophier and thank you Storage Post for having such an amazing representative on deck who actually cares. Trust me in today's businesses it is extremely rare. ~ Lawrence

I currently have a storage unit and needed an additional one. I had the pleasure of being helped by Ashley. It was nice to interact with a female for a change. I would recommend this location to anyone. Thanks Ashley for you customer assistance

Ok longer hours

What a long stressful day!!!! Thank God kevin at storage was so patient with me and help guide me so that my moving day was less stressful. I highly recommend this storage facility because customer service is their number one priority.

They have a very wonderful and helpful staff I would recommend this location