What People are Saying

Initially, I was extremely hesitant on storing my personal items in a storage unit and wanted to find a location I could trust. Upon entering the New Rochelle facility, I was greeted by a customer service representative named Ashley. She was extremely welcoming and attentive to my presence. She walked me through the different storage options and pricing. She was very informative and was patient with me, knowing that I was a first time renter. The store was extremely tidy and well kept. Fast forward, I have had my items in storage for over six months now, and I love the accessibility I have to my unit and my consistent monthly rate. This is an ideal storage facility, where you encounter excellent customer service and continued support while your items are there. Love it!!!

(Translated by Google) Christina lw morales family Normisha r Washington family ️ (Original) Christina lw morales Familie Normisha r Washington Familie ️

I needed something very quickly to put my things Ashley helped me and answered all my questions ! Very nice young lady Thank You Ashley ! Wish you the best

My husband and I came looking to store a few items last week on Monday. The young lady there was very helpful she gave us a full tour , she took her time and was very clear with everything ! This facility is very clean , quiet and most importantly safe which was my biggest concern. I would highly recommend this facility ! Thank You so much !!!

Came in looking for a unit to accommodate all of my stuff Ashley was very friendly and the move in process was very quick and easy the facility clean and they have a huge elevator!! I definitely would recommend this place. Thank You guys !!!

Tay is awesome

Very expensive now to get storage.

Good location, loading dock is tight, unless you are a trucker. Very confusing set up(they are all the same, I wonder if one person owns all the storage) this location has B, Ld, M, choose your pain. Once you figure it out what floor you are going...good luck finding your locker. No idea where 287 is, no signs, no floor plans. If there is a fire, you are not coming out alive. The only positive is the attendant, what a professional!

The online customer service was very helpful. The young lady who stayed past her work hours was very helpful as well. I am at the Huguenot facility. I did not give 5 stars because of the night traffic that goes in and out of the facility. I am very concerned about going there at night. it looks like these people are staying in the units at night. Please check into this situation, I am very fearful of going to the facility after office hours to go to my storage unit.

Service was excellent. One complaint was that there was a big ladder in the way so I could not get the dolly around it and to my storage area. I would not have selected the area I was in if I knew about the ladder issue.

The price is right

They have improved over the years and now the access hours make this place a top choice.