What People are Saying

Update. This has been resolved. Thanks so much for helping me out. Victor was so very helpful! Moral of the story: people get busy and sometimes help is a little slow to arrive. If you are persistent, you’ll eventually find the right person. Victor is an asset at the Storage Post location in New Rochelle. I hope he’s appreciated by the company as much as I appreciate him! Damage due to falling ceiling. No help! Need to update my review. I've been a customer for 5 years and have ways enjoyed Storage Post. However, I have damage to one of the rooms and it's getting progressively worse. I've mentioned it to the staff several times. I'll try to upload some of the pictures shortly.

Claude I have been using storage facilities for the last 12 years and by far Storage Post is the ideal place to store your belongings! the hours are great, the staff is professional, courteous, respectful and extremely helpful. The facility is temperature control, extremely clean and I would recommend this facility to anyone looking for a space to rent. Storage is best ever? Share a tip.

Customer Service is awesome. Very friendly and helpful. Place is always clean.

I came into storage post after making a quick break stop from driving my bus and I thought let me inquire about a unit for my mother just to see if prices went up or down because I’ve rented here years ago. I met a nice girl name lavona who said she was the manager here, she showed me around and won me over to rent a unit with her personality and great smile and customer service skills. The building is kept very clean and after seeing 2 different sizes I chose one that fits my mothers needs perfectly ! & that’s all thanks to lavona ! We have a family member moving to New York and I would love to recommend him to storage post ! Thank you lavona for keeping my hope alive for excellent customer service !

Lavona has always been great with me. She is a pleasure to work with, very helpful and caring when I need something. Keep up the great work!

I've used other storage facilities in the past, but Storage Post is hands down my favorite. Their staff is so friendly and helpful, and the facilities are always immaculate. Two thumbs up!

Everything was clearly explained to me. The Storage representative was kind and courteous. The biggest selling point was the cost and the 24/7 access to my unit.

Larry was knowledgeable, informative, and professional. It made the process simple. Thank you!

I’ve had several units with them in the past. I recently had to get a new unit. I’ve always received above and beyond customer service which is why I always come back. My recent encounter tops them all! I was assisted by Livan. He provided me with outstanding customer service. He was polite, knowledgeable and also helped me get the right unit for my belongs. I can honestly say within the years of storing my belongings there, Livan is in my top 5 best reps!!! The staff there is always happy, smiling and helpful. Whenever I need help they do their best to rectify the situation. It's always clean and well maintained which is a super dupper plus for me. The store is convenient and close to major highways. I feel safe storing my belongings there because the staff always provide warming welcomes and departures which ensures me that I picked the perfect location.

I would like to say that you have two wonderful employee . 1- Anthony Vola 2- a lady I dont know her bame but she is wonderful they are very helpful , understand , curtious . Great ppl . Give them a raise and praise .

Anthony, the branch manager was very helpful and polite! He stopped eating his lunch to help me! Over all experience was outstanding!

Both gentlemen at this facility were excellent removed my doubts that customer service skills no longer existed they were attentive they were helpful and made me feel very comfortable about leaving my items at the facility. On the other hand contacting customer service on the phone although the lady was very sweet and even offered me a free lock for my storage container was very pushy about collecting The $25 administration fee that was already stated I had to pay in my email. Each time I called it almost felt like there was a push to collect this money and even was told I’m not guaranteed my price but it was already guaranteed in an email. Also customer service fails toinform you that there is a $10 a month fee for insurance unless you already have renters insurance which the gentleman happily explaied so the $25 admistrastion fee is actually $35 And your unit is the price plus $10 a month. I have insurance so not an issue for me. My 5 star on top is because the facility really really took care of business and the two men that were there were very professional and helpful they deserve recognition.