What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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12/04/2024
The two women at the front desk have amazing customer service skills and an incredible attitude that makes you want to keep renting at this location. While I did not get their names, they were both very helpful in making sure I got the unit that was the perfect size for the items I needed to store. It didn’t feel like they were trying to “upsell” me, which is something I truly appreciate. Many many thanks to both of these women for making my transfer from one unit to another as smooth as butter and for having the patience to explain size and pricing to me. These ladies deserve a raise! 10/10 would recommend!
Valerie
Little Village
Chicago Illinois
09/03/2020
I had a excellent experience today she was very patient and respectful. Dionna is her name.
vincent mcclam mcclam
Mott Haven
Bronx New York
09/12/2018
The service provided eas excellent by Franny and Karla when I rented my unit #4181 The staff went above and beyond to give me the best promotion.
polito pagan
Melrose
Bronx New York
02/16/2025
The staff were professional and accommodating to our needs. The facility is clean and secure.
Jackie Lowenfels
Suffern
Rockland County New York City
07/02/2020
Great experience, good people, clean well run place with 24 hours access!!
Charlie Monsanto
Yonkers
Westchester New York
11/14/2019
Ace and Gloria. and Alex are amazing. Great customer service. P.s. They caught the thief -another customer -last year and he has 6 years in jail. Good work!!! Great security and perfect customer service.
Mary kai
Melrose
Bronx New York
04/04/2025
Tanaysha was great and very friendly. Thank you
Carlos Franco
New Rochelle
Westchester New York
10/12/2019
I reserved a storage unit online this morning at about 8:30 am, and received a call from Larry within minutes of the store opening. He was polite and helpful and welcomed me to New York.
Eileen Heppeard
New Rochelle
Westchester New York
10/06/2018
Charlie was extremely helpful and courteous. He is the definition of customer first service. Thank you
James Mayer
02/26/2025
Great customer service, very pleasant and informative
melissa torres
Melrose
Bronx New York
10/29/2019
Lavona and Edilee were great! I made a visit and inquired about a 5x10 unit which I will be moving into next week! I’ve chosen to look around to see what storages best fit me and I believe my husband and I will choose here. both very knowledgeable and helpful ! Let’s not forget both smiles and personality’s very vibrant ! I highly recommend. The buildings kept extremely clean.
catherine melendez
Pelham
Westchester New York
02/21/2017
Great location, very helpfull staff, very clean overall
MC212 Salsa Brava Pa`Ti
Mott Haven
Bronx New York