What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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04/02/2025
(Translated by Google) The most important thing about customer service is good service and this is what I received, excellent service. (Original) Lo más importante de servicios al cliente, es buena atención y esto fué lo que recibí, excelente atención.
Bonifacio Almonte
Cypress Hills
Brooklyn New York
04/02/2025
I rented a space in albany park online, I then met robert who was very helpful in showing me to my space today I came to move in, I met jessica who helped me utilize my stuff and explain the storage in and out great facility, awesome customer service
Patrick Rampson
Albany Park
Chicago Illinois
04/01/2025
Jessica and Adrianna were so nice and helpful. Will be back soon!
Zach
Edgewater
Chicago Illinois
04/01/2025
Thank you Good technology and service from manager....
El Traa
Linden South
New Jersey New York City
04/01/2025
David Eddie and raina great customer service
Damaria Smith
Belmont
Chicago Illinois
03/31/2025
Leslie was very helpful, informative and kind. Thanks again!
Shaquanna Cornelius
Melrose
Bronx New York
03/31/2025
Jessica is very friendly efficient and prompt customer service is a ten
Patrick Donnell
Edgewater
Chicago Illinois
03/31/2025
Very nice.
Mino Song
Cicero
Chicago Illinois
03/31/2025
Anna very friendly and very helpful in helping out with picking out a storage
Jennifer Light
North Shore
Staten Island New York
03/31/2025
I helped a friend move from one 5 x 5 storage unit to another. The one she was in was over $200 a month. This one was next-door for 75 a month with two months free. Price locked in for six months. About $55 up front. Processing etc. $355 over 6 month as opposed to about $1300. Kendra at the desk was kind and very easy to deal with. Make sure you go when Hector is there. High energy. Very accommodating. You can tell he likes what he does. He should get a raise. Let’s face it. It’s a concrete and metal box. Lot’s of choices around. I highly recommend this place because of the employees.
Greg Adams
Yonkers
Westchester New York
03/31/2025
Jessica saved Mr and taught me how to properly use a lock loved her great personality and wonderful customer service
Anthony Robinson
Edgewater
Chicago Illinois
03/31/2025
I reserved my space with Portia. She was fabulous from the start. Answered all of my questions and got me going. When I arrived to the facility on East 10th Street, I was greeted by Stan. Checking in with him was super easy and he explained everything thoroughly. I was escorted to my unit by Ghandi. He was friendly and kind. He explained hours and elevators to me and answered all of my questions. Everyone I worked with today to reserve my unit was professional and very friendly. They made the process so seamless. THANK YOU!
Jenn Torres
East Village
Manhattan New York