What People are Saying

Manny was very helpful and the process of renting a storage unit was simplified. The unit is clean, bright and climate controlled. We want to thank Manny for his prompt and courteous assistance! Jeff & Sheila

Security measures like personal access codes and 24/7 security cameras makes me feel comfortable about leaving my stuff here

Manny….5 star general to customer service ! Man of truth and customer satisfaction, represents the company beyond well. Keep him !

I'm happy here, the location is perfect. The staff is on point, polite, courteous

Staff was very professional and knowledgeable. The move was guick and easy. Thank you

Good Morning, I wanted to take this time this morning to write a long overdue and well deserved review on this Storage Post here in New Rochelle. Having had several bad experiences with customer service in general I found this to be a worthy post. As I finally decided to come on board and rent a unit I must say that I was surprised by the welcoming hospitality that I received coming in the door, during a quick tour to actually see a few possible units that I may be interested in, as well upon my leaving the store. The woman I met was simply amazing and I can tell was truly genuine about people and her job (meeting the needs of customers). Her name is Zophier. Zophier not only made me be at ease with this decision and transition but she also was able to smoothly multitask and yet not forget the business we had begun. As I finally decided on a unit after seeing a few, Zophier made this sign up as easy as possible for me. Since I have been here everything has been smooth sailing and. Because of this outstanding service I already brought in a friend and will continue to refer people to this branch at the Storage Post of New Rochelle. Thank you Zophier and thank you Storage Post for having such an amazing representative on deck who actually cares. Trust me in today's businesses it is extremely rare. ~ Lawrence

Manny’s the best awesome customer service I highly recommend this storage I’m very happy

I have 3 units here !! Ashley is always willing to help out even with my ridiculous request.She is BEYOND friendly a huge peoples person. The building is very clean and smells nice Ashley is always cleaning the facility I always tell her to take a break because she works too hard everyday Thank You Ash your hard work is always appreciated !!

Manny is one of the best customer service managers I have ever worked with. After reading the reviews, I am far from the only person saying this. During a difficult time, he was patient, easy to talk to, knowledgable and professional. I highly recommend he is not only paid more but promoted to a regional manager or something of that caliber. I am confident with him in such a position, the company would benefit from his knowledge. Its a shame a corporation could have such an asset to their organization and do nothing to promote such a useful and clearly beneficial employee.

Ashley you are amazing thank you for making my move in so easy ! The rain was horrible and I felt like everything was going wrong but that wonderful personality of yours brighten the day thank you girl !! And god bless

Tanaysha was very helpful

I had a great experience with Anna the attendance at the storage facility. She was incredibly nice and polite throughout our interaction. She was very helpful and patient, taking her time to address all of my questions thoroughly. She provided detailed information about the storage options, ensuring I understood everything clearly. Her attentive and friendly approach made the process smooth and stress-free. I highly recommend her services to anyone in need of storage solutions!