What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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11/03/2017
Storage Post Brook Ave is Awesome. Moving in is easy and very accessible. Clean facility and great Customer Service.
TYRONE HARRIS
Melrose
Bronx New York
08/14/2019
I had a positive experience. The place is very clean.
Fearnot NYC
Lawrence
Long Island New York
08/02/2018
I went in to the facility yesterday to find a storage space and the customer service was great. A young lady named Nychelle showed me 3 units , she was patient with me and she made me feel like my items will be safe with them. I came in just to look and I’m now going in on Saturday to rent the space she showed me. Thank you so much. I highly recommend.
Johnny Blaze
Melrose
Bronx New York
05/23/2021
Be decent and spacious for the things you need stored
Karam Simmons
Lawrence
Long Island New York
11/13/2019
Angie is good service I have been with the storage for around four years always clean and great staff.
Richard Donkor
Melrose
Bronx New York
08/14/2023
Extremely knowledgeable and helpful person on site to show me the unit and complete the transaction.
Ira D Riklis
Lawrence
Long Island New York
12/09/2019
(Translated by Google) Thank you Angie for your great attention (Original) Gracias Angie por tu estupenda atención
Luzflor By Priscila Luna
Melrose
Bronx New York
08/08/2025
The employee was ever pleasant and very helpful. Was referred by a friend. Wonderful service
GOD BUILD
Lawrence
Long Island New York
05/21/2026
Had a unit here years ago and now I’m back due to only having positive experiences here. Kimberly a was very helpful, kind and informative.
Chrissy St
Lawrence
Long Island New York
01/14/2025
5 stars for Andrew! He made my experience easy he explained everything in simple terms with no mumble jumble ??
Zoraida Velez
Melrose
Bronx New York
09/01/2016
I came here about two weeks ago with my girlfriend to rate a unit and the workers in the office were happy and helpful. The building was clean, and their rates are the best I've seen compare to the other storages next door. I would definitely recommend this company and location.
Micheal Hawkins
Yonkers
Westchester New York
02/02/2026
This location is the best storage company in NYC. I'm moving from Pittsburgh PA 2 attend law school soon and when I walked in- all staff were brilliant, professional, kind, helpful, and so amazing that I chose the law school finally because of the staff who took care of me immediately and answered all my questions. Thank you Melrose Avenue, your location is outstanding and amazing, everyone needs 2 receive a raise and a plaque, stating, "The Best In NYC!"
Jenny Jones
Melrose
Bronx New York