What People are Saying

Good services

Clean organized.. loved the carts

Love this place. The woman on the phone was so warm and lovely. It looks no time to get my space secure. Move in was a breeze. My unit was spotlessly clean and just as described. The manager was very helpful.

Mint clean great lighting

Great, clear customer service support from the 800 number facilitating this location. Very helpful!

Customer service was outstanding! Made the process a breeze. Very helpful. Thank you

I rented with the Brooklyn location for over 10 years without one issue. When it finally came time for me to move out from over 3000 miles away, they went above and beyond to make sure things worked out smoothly. Highly recommended!

This was updated to 5 stars since the problem was resolved. Mohammad called personally to resolve the problem . This is good attention to a problem and good service. I am extremely unhappy with the move from Chelsea to LIC. Louis of Prime Moving facilitated this move. He promised to call when the truck would reach LIC he never called or returned my phone calls. I wanted to supervise the way my things would be arranged in this new unit since I wanted certain educational materials in the front where I could reach them.Since Louis never called I have no idea how my things were placed. I am slightly handicapped and am not physically capable of taking everything out of the unit and rearranging it the way I want. I am very upset and disappointed in the way this move was handled. I don't even know the number of the new unit. In addition I was promised the first month would be free. So far have paid for the unit twice. I WOULD LIKE TO UPDATE THIS POST: MOHAMMAD FROM STORAGE POST CALLED ME TO OFFER AN APOLOGY . HE ALSO OFFERED TO HAVE SOMEONE HELP ME REARRANGE MY THINGS IN THE UNIT. HE GAVE ME HIS CELL NUMBER TO CALL IF THERE WAS A PROBLEM. THEREFORE I AM UPDATING MY REVIEW TO 5 STARS. FOR HIS ATTENTION TO THIS PROBLEM.

Excellent service!

The facility is been improve and some services added. The manager Fred is been very accommodating and helpful to us as well of the front deak staff. 24hr is as a good feature. Very convenient located

Shaday and Carlos were Great! Very Nice & Amazing Customer Service! Highly Recommend them! A+++

Fred and Sheronda were fantastic with giving us a lengthy tour aaaaand——— a personal birthday serenade! Gorgeous voice-Sheronda!! We felt so welcomed.