What People are Saying

Mint clean great lighting

Great, clear customer service support from the 800 number facilitating this location. Very helpful!

Customer service was outstanding! Made the process a breeze. Very helpful. Thank you

I rented with the Brooklyn location for over 10 years without one issue. When it finally came time for me to move out from over 3000 miles away, they went above and beyond to make sure things worked out smoothly. Highly recommended!

This was updated to 5 stars since the problem was resolved. Mohammad called personally to resolve the problem . This is good attention to a problem and good service. I am extremely unhappy with the move from Chelsea to LIC. Louis of Prime Moving facilitated this move. He promised to call when the truck would reach LIC he never called or returned my phone calls. I wanted to supervise the way my things would be arranged in this new unit since I wanted certain educational materials in the front where I could reach them.Since Louis never called I have no idea how my things were placed. I am slightly handicapped and am not physically capable of taking everything out of the unit and rearranging it the way I want. I am very upset and disappointed in the way this move was handled. I don't even know the number of the new unit. In addition I was promised the first month would be free. So far have paid for the unit twice. I WOULD LIKE TO UPDATE THIS POST: MOHAMMAD FROM STORAGE POST CALLED ME TO OFFER AN APOLOGY . HE ALSO OFFERED TO HAVE SOMEONE HELP ME REARRANGE MY THINGS IN THE UNIT. HE GAVE ME HIS CELL NUMBER TO CALL IF THERE WAS A PROBLEM. THEREFORE I AM UPDATING MY REVIEW TO 5 STARS. FOR HIS ATTENTION TO THIS PROBLEM.

Excellent service!

The facility is been improve and some services added. The manager Fred is been very accommodating and helpful to us as well of the front deak staff. 24hr is as a good feature. Very convenient located

Shaday and Carlos were Great! Very Nice & Amazing Customer Service! Highly Recommend them! A+++

Fred and Sheronda were fantastic with giving us a lengthy tour aaaaand——— a personal birthday serenade! Gorgeous voice-Sheronda!! We felt so welcomed.

I recently had a fantastic experience at Storage Post, and I have to give a huge shout-out to the incredible team there. From the moment I walked in, I was met with genuine kindness and professionalism. A special thank you goes to Santos and Carlos. Santos was incredibly patient and went above and beyond to help me find the perfect storage unit. He took the time to walk me through the entire facility, showing me all the available units and their pricing. His patience and friendly demeanor made me feel so comfortable that I immediately decided to sign the contract. The entire team, including his co-workers, was kind and helpful throughout the process. I also want to commend the District Manager for building such a wonderful team. Their dedication to customer service is clear, and it makes all the difference. I highly recommend Storage Post to anyone in need of storage solutions. The service is excellent, and the people are even better!

Morrison was so unbelievably helpful and patient with me last week. It was my first time coming to the unit and he made the experience so pleasant and I was so relieved my belongings were in good hands!

Clean, great people working there, very well-done.