What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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09/08/2018
Buen lugar
José Damian Jimenez Gómez
Ridgewood
Queens New York
07/07/2018
Decent prices on storage areas. Big loading dock with plenty of lighting and a clean environment. You have the option to pay on line or automatic payments. Not opened 24hrs for storage access.
Henry Betancourt
Cypress Hills
Brooklyn New York
12/27/2017
Facility is in a dark area of the Bronx but overall my experience was pleasant. I had my unit for a while there and closed my account today. The manager Jay was cool, gave us all the info we needed and helped us quickly move out of our unit. The Price here was cheap and I will be coming back if I need another space. I would give 5 stars but no loading area for parking.
Tyler Tolson
East Tremont
Bronx New York
01/16/2020
Secure storage for all your treasures & important items.
Evelyn Gonzalez
East Village
Manhattan New York
02/19/2023
Nice and clean facility. Easy loading bay. The only thing annoying is that every time the I need to put something there carts are always gone.
Luis Ramos
Yonkers
Westchester New York
05/27/2022
Finally got to sign contract ‍️Dealt with Manny, who was very accommodating. If short-staffed, there needs to be a better system for staffers to be aware of customers who need office assistance, when staff are on the floor!
M POWAS
North Shore
Staten Island New York
07/07/2023
The move in experience was great Stacy was extremely pleasant. The only problem is that they advertise 5x5x4 but with pipe going straight through the unit it makes it much smaller because you can not use space on top. Stacy showed me other units and it was all good.
Rogelio Matos
Mott Haven
Bronx New York
01/08/2025
The online customer service was very helpful. The young lady who stayed past her work hours was very helpful as well. I am at the Huguenot facility. I did not give 5 stars because of the night traffic that goes in and out of the facility. I am very concerned about going there at night. it looks like these people are staying in the units at night. Please check into this situation, I am very fearful of going to the facility after office hours to go to my storage unit.
Eleanor Jackson
New Rochelle
Westchester New York
03/12/2018
They have a problem when you are canceling, and continue charging you.
David Fabre
University Heights
Bronx New York
11/05/2017
Very helpful at front desk Facility is generally clean Needs more carts for transporting storage. Larger size carts would be more useful.
Andrea Laveris
Garden City
Long Island New York
10/16/2016
Great place, clean, temperature controlled, bathrooms and food prices for the most part
Rauf Hakim
Melrose
Bronx New York
02/10/2020
Rudy was very helpful and professional in getting me the correct size storage. I thought it would be a problem changing from one size to the other bigger and more practical means of storing my goods and not an issue with the change or price change went through thoroughly as told . Thank you I highly recommend them and your first month is fee! Sincerely, Michelle Velasco
Mish Vegas
Yonkers
Westchester New York