What People are Saying

Clean and cheap. Used to be able to access 24/7, so the restricted hours now is too bad.

Good and clean facility, hard to find parking sometimes

Great storage place an its open 24 hours

Really helpful

Easy to get to, good customer service, and great reviews.

Once one learns about how things work it's very easy and convenient to have storage in this facility.

Very expensive now to get storage.

Good location, loading dock is tight, unless you are a trucker. Very confusing set up(they are all the same, I wonder if one person owns all the storage) this location has B, Ld, M, choose your pain. Once you figure it out what floor you are going...good luck finding your locker. No idea where 287 is, no signs, no floor plans. If there is a fire, you are not coming out alive. The only positive is the attendant, what a professional!

I rented two units on 8/29/17 but ran into some issues which I then posted a review. On 9/5 Victor Veras the area manager called me to personally apologize for the mishap and issued me an additional free month for the inconvenience. I just want to say thank you to Victor and the staff at the Pelham Pkway facility for treating me like I mattered. I would recommend this facility.

Used storage post once and back for a second time thank you for your help louis

The website and the call center gave me some misinformation about the availability of time that I did not realize would cause me serious inconvenience until I actually got to the space (which is under construction). However, I was super impressed with the effort and overtime that the company (the staff in office, the manager out of office, the district manager and others on the phone) affixed to resolve the issue. They worked really hard to help me out and made the necessary adjustments to get me to be able to move in that day without a hitch. The manager, Ivan and his staff member Hassan, really made all the difference. I am giving them a four out of five, because the facility is still being constructed. If it weren't for the experience of working mainly with these two, I would have given them a one out of five. That's how much they improved my impression of the company.

From our experience, once we where there we were welcomed with warm reception by Staff. We were given an tour of the facility which seemed helpful