What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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5.00 Stars
Excellent Customer Service!! I have been a customer for 8 years running. I recently had a serious billing issue and Storage Post worked with me. " Nychelle " was VERY helpful. Storage Post will continue to keep my business going forward.
James Arthur Phillips I
5.00 Stars
My experience was great from start to finish. Manny went above and beyond. I felt like I've known the man for years. #Manny4President
King Of New York
5.00 Stars
Great customer service, Nychelle was very helpful and informative!
Krystle robles
5.00 Stars
I highly recommend this place its very clean. The parking and the carts where available made it easy to load and unload, elevators are also spacious for bulky furniture. As for staff Manny you are a remarkable representative to have at the front desk of Storage Post Self Storage. Thank you for your continuous and exceeding professionalism. You make each and every encounter truly pleasant.
crystal bonilla
5.00 Stars
Lizzette very good employee Excelente service Thank you Lizzette
pablo oleas
5.00 Stars
Manny help me so much he is very helpful for me and my age I need help, the way he explain everything to me was great, he has alot of patience, respect and very welcoming, he represents this company very good. The prices, alot of elevators, alot of camera's, alot of moving supplies, clean facility. The intercom is also very useful especially for a woman like myself. Thank you so much manny, don't change for the world and storage post you must keep him.
Linda Reyes
5.00 Stars
Called up again and spoke to Manny about a few units. He was super friendly and informative, however, I ended up not renting a unit just yet-- mostly because I feel that there should be better incentives and price matching etc... Their facility appears clean and well maintained, but the lack of offers, specials, price matching etc... left some to be desired. Should this facility offer some type of discount or incentive, I would be renting from them without question.
Michael Jean
5.00 Stars
We just had a first time delivery for storage and Delroy was very helpful and professional in helping us. Thanks Delroy!!!
pierrecruz
5.00 Stars
We read & heard great reviews about this place…and wow, the reviews were on point! Needed a storage place that was very safe, very clean & very convenient & this place delivers. Not only that, everyone we spoke to and dealt with were so professional and courteous and helpful. You could probably find a few places on SI that are a touch cheaper but tbh, this Storage Post is great. Dealt with Manny there on site and he was super helpful and so nice. Get a spot here: the prices, location, condition & staff are great; I hope it continues this way b/c this place is great. The only "negative" (though that's too-strong a word) was when I signed up online, you supposedly can "reserve" the spot you want for 48 hours (if I remember) to think about everything. Unfortunately, in no time, I received a direct phone call from Storage Post (might have been a main office) to "lock in" the unit I chose online. Marketing-wise, I understand why this was done; personally, I didn't like it at all and thought it was heavy handed and a bit intrusive.
inday nyc
5.00 Stars
I've had to use storage facilities many times. This was by far my best experience.
Allyssandra Pane-Berrios
5.00 Stars
I went in today to start moving my stuff into my unit and I had an amazing experience. Manny was wonderful and made me feel welcomed the second I walked through those doors. Thank you Manny for helping me out today and making my experience smooth and easy.
Shanique Joseph
5.00 Stars
If you need a storage unit I highly recommend stopping by here! Amazing customer service!! I typically wouldn’t waist my time with a review but this one is sooo worth it. All thanks to Ashley for making this a stress free experience. What Ashley didn’t know is I’ve had 3 sleepless night in an out the hospital with my dad , and in the midst of it all I was moving to a new apartment and needed to put some stuff in storage. I honestly cannot express how satisfied I am with my experience. Ashley, made everything super simple, and was super helpful and patient. Honestly I walked in on a Sunday at 3:54pm fully aware that they’re closing in 6 min. I rushed over from the hospital hoping to get lucky yet pretty anxious that I won’t be helped since it’s last minute. Ashley happily greeted me and helped me through the entire process. The system was a little behind and my confirmation email didn’t come in and it was about 4:30. Ashley gave me a temporary code so that I’m able to load stuff that same Sunday which was a great help!!! I’m telling you this girl is amazing! She even took the time out to show me the units like I asked although it was already closing time. She smiled and patiently helped me past operating hours. I’ve rented a few storage units before but never has had such a great experience!! Ashley if you happen to be reading this I want to thank you again for being such a pleasant helpful person!! I Wish you all the best in life Thank you!!!! best regards, Nora
Nora Mustafa