What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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10/25/2017
not enough hand trucks and some are broken. Need to attend to that
M Banker
Mott Haven
Bronx New York
06/27/2022
Although the end results was pleasant, especially due to the excellent customer service of the employee who assisted me Sunday afternoon (Manny), it wasn't enough to make this review 4 or 5 stars.The beginning of my interaction with other staff over the phone was pleasant but I received misinformation about the cost of my unit, I didnt receive the edocs to sign (had to call back), didn't receive an access code and had difficulty filling out and verifying the automatic payments. If it wasn't for Manny this would've been a 1 star review.
Dianne Brown
North Shore
Staten Island New York
02/02/2017
The exit is awkward
Alex Lambertus
Pelham
Westchester New York
03/21/2019
Ok
Tracey Porter
Lawrence
Long Island New York
05/23/2018
Don't expect to recover anything of they damage your storage with water leaks, got no compensation whatsoever.
Mohammed Rahman
Ozone Park
Queens New York
08/12/2017
It was good, except the storage units were not accurately measured (smaller than the size that they were listed at) so we had to look at several units to find one that was big enough, I would suggest getting the actual measurements of each unit. The employees were very friendly and helpful.
Shawn Bullen
Long Island City
Queens New York
06/21/2017
Really good when I signed up, but a definite degradation on the level of service. Recent weekend visit wasn't unpleasant, but definitely got disinterested, lackadaisical staffer.
Andrew Wilson
Cypress Hills
Brooklyn New York
09/22/2018
Lack of parking
Mariveth Cruz de Taveras
East Tremont
Bronx New York