What People are Saying

I had the pleasure of being helped by Nychelle who is so pleasant and resourceful. I came into this location with a-million-and-one questions and I even called a couple times as well. Each time, Nychelle was respectful and knowledgeable about my concerns. Overall, the customer service at this location is phenomenal and it made the process to secure a storage unit feel like a breeze.

Great place. The staff members are very informative and helpful. Especially Adrienne, she has a contagious personality and is always professional; she provides excellent customer service and is always helpful when in need. I rate her ten stars ? always going beyond expectation.

The manager, Gloria Ramirez, was so helpful and provided me service with a joyful smile and playful attitude.

Super clean and the personal that’s work in the place are super kind and super nice jasmine and siobian super nice persons

The staff at this location are very occomadating, friendly and helpful. I want to specifically thank Dionna for all her help. I would recommend using this location.

So, my lock weirdly just stopped working! And Lizette came by to save me worth her super customer service. I honestly neverrrrrr have an issue here they are supper helpful and always accommodating. This may jus seem like a simple job you clock in and clock out too... but she always works wit us with heart and compassion which is really appreciated when working with personal items. I had a previous storage that was horrible (A&A storage) so this is a huge upgrade and I feel really secure. having my items stored here. THANK YOU LIZETTE. At the moment, she is currently running up and down just for me to get my storage open. If that isn’t customer service, then idk what is!!!

Good afternoon my name is Nelsy Pérez I had a wonderful experience here at Bruckner Boulevard and Browne place where I have a storage unit and I just wanted to thank you for employees Liz Beltran she’s an excellent representative and she made me a better consumer of what the logistics are for Storage Post so I am so happy that I had the experience of having her take care of my account and I thank you so much for giving her the opportunity to be an employee or an essential worker during this pandemic. You guys are very lucky to have Liz at Bruckner

One thing about this line of business regarding storage units is that it is very cut throat. No transparency. Too many establishments want your money and raise rates without a legit reason. Myself and my Girlfriend came in to Storage post this afternoon to purchase a unit for storage. We were helped by Stan. Upon entry, Stan has been absolutely hospitable and professional. Answering questions and telling us what to expecting now and in the future. He also showed us an available storage and allowed us to discuss if we wanted it. The absolute definition on honesty and transparency. He cared about our business and our needs. Also treated our daughter kindly. I can not wait to begin brining all of my items over from a rival company and be closer to home. Amazing price, amazing staff and most importantly, HONESTY. Thank you immensely Stan. Update: 5/19/24 We had to cancel our storage membership as the rates got higher. Still a bit more affordable than other competitors BUT we have aspirations to move out of NYC so we had to begin cutting back and began saving. Staff is still exceptionally nice, friendly and catering. Still would recommend this place if you can afford to do so.

Security measures like personal access codes and 24/7 security cameras makes me feel comfortable about leaving my stuff here

Long Time Storage Post Customer ! After some issues at the start obtaining a second unit. I want to recognize how helpful Delroy and William at Storage Post were. They are both true gentlemen. They followed up on every concern I had and did everything possible to make sure I felt like a valued customer. Their follow-up calls and professional kindness meant a lot and made all the difference. In addition, the customer service team at the call center — a male and a female whose names I unfortunately cannot recall — were also outstanding. They were polite, patient, and proactive. They offered me a deal without me even asking and quickly rectified any billing issues I had. Overall, the team went above and beyond to turn my experience around, and I deeply appreciate the professionalism and kindness shown throughout.

Niiki was amazing! Very sweet, friendly & helpful.

Ok longer hours