What People are Saying

This was updated to 5 stars since the problem was resolved. Mohammad called personally to resolve the problem . This is good attention to a problem and good service. I am extremely unhappy with the move from Chelsea to LIC. Louis of Prime Moving facilitated this move. He promised to call when the truck would reach LIC he never called or returned my phone calls. I wanted to supervise the way my things would be arranged in this new unit since I wanted certain educational materials in the front where I could reach them.Since Louis never called I have no idea how my things were placed. I am slightly handicapped and am not physically capable of taking everything out of the unit and rearranging it the way I want. I am very upset and disappointed in the way this move was handled. I don't even know the number of the new unit. In addition I was promised the first month would be free. So far have paid for the unit twice. I WOULD LIKE TO UPDATE THIS POST: MOHAMMAD FROM STORAGE POST CALLED ME TO OFFER AN APOLOGY . HE ALSO OFFERED TO HAVE SOMEONE HELP ME REARRANGE MY THINGS IN THE UNIT. HE GAVE ME HIS CELL NUMBER TO CALL IF THERE WAS A PROBLEM. THEREFORE I AM UPDATING MY REVIEW TO 5 STARS. FOR HIS ATTENTION TO THIS PROBLEM.

Excellent service!

The facility is been improve and some services added. The manager Fred is been very accommodating and helpful to us as well of the front deak staff. 24hr is as a good feature. Very convenient located

Shaday and Carlos were Great! Very Nice & Amazing Customer Service! Highly Recommend them! A+++

Fred and Sheronda were fantastic with giving us a lengthy tour aaaaand——— a personal birthday serenade! Gorgeous voice-Sheronda!! We felt so welcomed.

I recently had a fantastic experience at Storage Post, and I have to give a huge shout-out to the incredible team there. From the moment I walked in, I was met with genuine kindness and professionalism. A special thank you goes to Santos and Carlos. Santos was incredibly patient and went above and beyond to help me find the perfect storage unit. He took the time to walk me through the entire facility, showing me all the available units and their pricing. His patience and friendly demeanor made me feel so comfortable that I immediately decided to sign the contract. The entire team, including his co-workers, was kind and helpful throughout the process. I also want to commend the District Manager for building such a wonderful team. Their dedication to customer service is clear, and it makes all the difference. I highly recommend Storage Post to anyone in need of storage solutions. The service is excellent, and the people are even better!

I have been looking for some storage for a while and I'm so glad I found Storage Post. The place is very tidy and organized. The staff are very helpful and friendly!!

I had never rented a storage unit before and this was seamless, everything was properly and clearly explained to me, I was taken to and shown the unit and more importantly I feel safe when visiting this storage facility

The best storage facility in the area. Scarlette and Mylandrie are the best and you should look for them to assist you.

My relationship with the company has been very complicated by a flood problem which is still on the way to mending, hopefully amicably. The help I got from the local team however was remarkable as under the guidance of Abraham Sosa we were able to deal with all issues at hand and I cannot thank him enough and his colleagues. In spite of all the difficulties I encountered, I would not walk away from that location. Their professional maturity and personal care has restored the trust I and all need for safety.

Great customer service and very easy process.

Staff was very accommodating and prices were very reasonable. Kimberly help me through the whole process.