What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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02/29/2020
The place should have a 24hr service. It is a good location. And with a proper lock my unit is secure enough. I know a lot of people use the storage facility to park in and the hours are inconvenient.
John
University Heights
Bronx New York
09/12/2017
PROS: They guy who works at the front desk is pretty helpful and laid back. The price of the storage rooms are great for the amount of space that you receive. CON: The woman at the front desk named DANA. TERRIBLE attitude with minimal customer service skills. She talks over you while you're trying to converse or ask a question(while giving you wrong information because she isn't listening to hear you, she's listening to respond with an attitude), which is extremely rude and annoying.
Jazmin Lowery
Garden City
Long Island New York
09/22/2018
Lack of parking
Mariveth Cruz de Taveras
East Tremont
Bronx New York
06/17/2021
The reason I choose this Storage location was because the 24 hour access was Convenient for me as I'm a night shifter but now I'm rethinking because its just aggravating to deal with.
Roberto Castaing
Yonkers
Westchester New York
11/29/2019
Good service, cheap and clean.
Ron Byrd
Long Island City
Queens New York
04/09/2022
Overall, a good place lacking an adequate number of carts. This is my first experience using a storage facility, and although i really have no issue with the day-to-day of the facility, the reduction from what would have been a 5-star, down to a 3-star is specifically around my experience 'moving in'. Its a fairly large storage facility that is moderately unoccupied by people (i've gone in at 6AM, 2PM, 5PM, etc.). Although there are generally not many occupants, there are only three trollies in the main area. It took me 2 hours to move into a 7.5x10 room becuase i had to use my personal pull-cart (used for carrying the kids around ). If they had sufficient trollies in the facility (or one available when i needed it) this wouldve been a 30 minute process of 3 trips, instead it took me over 12 trips.
Jose De Jesus
Cypress Hills
Brooklyn New York
01/22/2018
It's pretty good, it's got a nice lot
Darren Ng
Ozone Park
Queens New York
03/21/2019
Ok
Tracey Porter
Lawrence
Long Island New York
02/21/2022
Okay
Rita Barnett
Yonkers
Westchester New York
08/23/2017
Still I see major construction so it's annoying to work around and park.
Andrea Oakes
Suffern
New York New York City
08/14/2022
On the negative side, no one was in the office the day I arrived, so I wasted a lot of time waiting for a response. My locker is also on the sixth floor and around some tight corners, so the logistics were challenging. On a positive note, the people who did finally help me were great - very courteous and professional.
Bruce Morton
East Village
Manhattan New York
02/02/2017
The exit is awkward
Alex Lambertus
Pelham
Westchester New York