What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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03/31/2019
I am a returning costomer, Even though staff has changed they still have excellent service. I was assist by Kimberly she was very nice and provided excellent customer service. She was very knowledgeable about pricing for units and details. I was very satisfied with her assistance and rental.Thank you, Kimberly.
Marimar
Long Island City
Queens New York
07/16/2024
Nancy was amazing today in helping me get through in moving in I’m a happy camper so she was wonderful I give her a 100 stars
Plata Kids
Cicero
Chicago Illinois
05/21/2023
Great customer services…
Ana Chalas
Morrisania
Bronx New York
02/04/2018
We came in just to look at a unit and were so pleased with the facility and Taylor that we secured our unit immediately. The grounds are clean, units well lit, and the manager is both upbeat and down to Earth.
Pamela LoGiudice
Rockville Centre
Long Island New York
08/08/2025
It's a good storage unit would have been better if people can drive in and the AC is not working on the second floor
Peter Jovanovic
Cicero
Chicago Illinois
04/25/2023
I was very frustrated. When I arrived no one was there to take me to my unit, give me the key to my lock. I arrived with my movers and I had to wait 45 minutes for the person to come back! No one told me they close for lunch!!!!!! No one told me I needed the key to get into the unit!!!!! I had to pay my movers extra!!!!!! Very DISAPPOINTED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Florence Rogers
North Shore
Staten Island New York
02/19/2020
I walked in and was seeking a unit with a full truck straight off of the highway. Phil was pleasant, knowledgeable, quick and provided excellent customer service and eased my moving anxiety. Price was perfect, building was clean and spacious.
Stef K
Rockville Centre
Long Island New York
10/15/2025
I went and did a transfer for my storage unit. To get a smaller one. I did the transfer with Nina and she did a fantastic job at helping me with this and the process. I appreciate how everything was done in the timely manner. I would recommend with doing the transfer with her
Veronica Sosa
Cicero
Chicago Illinois
07/27/2023
Manny is a different breed, you need more of him…clean place, a lot of cameras, great access hours, 3 elevators, the kiosk help me alot but not more than manny and lastly the $50 referral promo is dope. Again thank you manny.
MIYAGI MIYAGI
North Shore
Staten Island New York
07/19/2019
Matt was very friend and extremely helpful. Renting a unit was very straightforward and fast. Very convenient.
Jon Pai
East Setauket
Long Island New York
03/23/2026
Came in and Nina did a great job helping me out and appreciated my time and even helped me ease coming to this location going forward. She also held the door for me when I came in SO SWEET
Jessenia Gonzalez
Cicero
Chicago Illinois
02/19/2023
The service was wonderful, the prices were reasonable. I am very satisfied the gentry that helped me was very nice.
Shaneequa Franklin
Elizabeth
New Jersey New York City