What People are Saying

Revised: This issue was quickly fixed by management. A refund was issued. All good. (This place will ultimately charge for storage you didn't used and not provide you with refund. Complete scam. They hustle to provide a deposit with all you information and even if you don't sign the lease they still move for by charging you for storage unit you never used. Refuse to give u a refund. I will be contacting the better about that. Your lease a binding contract if don't sign it we don't have a contractual agreement on anything.)

Jessica Sanz is Excellent and Professional..I Recommend her. She knows what she's doing. Jessica takes her time to give you the best deal. She is patient, friendly and always smiling.

Jessica at the Edgewater location in Chicago, IL was incredibly helpful in getting me set up with my unit as a college student. Overall great customer service experience!

Jessica and Adrianna were so nice and helpful. Will be back soon!

There phone rep Crystal definitely helped me. Very vibrant and welcoming.

Anthony was such a great help that fit everything I had. He was very patient and courteous when I came at the end of the work day. Highly recommend

Jessica provided great customer service her and Devon are very kind and helpful. Facility is nice and clean

Easy to set up the account. Wish I got the person's name who helped me. She was wonderful. Facility is clean and the units are well maintained

Omg what an amazing person Nancy is . She helped me n my husband tru an unexpected loosing keys situation smh lol go ahead n speak with her, because she is truly understanding . Thank u thank u again .

GEET SUM!

This place is THE BEST!!! It is a clean and well kept facility and the rates are EXTREMELY reasonable. As for the staff, I only encountered one so far which was Alex and he was AWESOME!!! I was having a bit of a difficult time getting situated but he really helped to make the check-in process run smoothly. Also, Alex answered all of my questions and explained the storage facilities policies and procedures to me clearly. He was a pleasure to deal with. I HIGHLY recommend this facility for your storage needs due to its economical prices and its staff (so far Alex...if he is any indication of the rest of the staff then I am sure that they are just as AWESOME!!!).

Denise was so helpful and very nice by far the best experience I’ve had.